On 19 October 2009 am 9:40:27 Sylvain Bougerel wrote: > On Mon, Oct 19, 2009 at 9:12 AM, Anand Vaidya <[email protected]> wrote: > > Moreover, a custom kernel will mean you get no support from the distro. > > Only if you have a problem with the drivers, no? I believe support of > common applications is not dropped with a custom kernel. It's just a > question, I'm curious about the answer.
Hi Sylvain, From my experience, I have had the need to contact EL support mostly due to "crash" like issues. The first thing they need you to do is provide them a snapshot of your system (eg: packages, modules, versions etc) For RHEL, it means running sosreport. Now, if there is a lockup of the server and you have custom kernel, I don't think the vendor will own up or even research the causes / possibilities. They will ask you to revert to supported kernels and retry. If you cannot duplicate or will not switch kernels, the case will be closed. Looking at another case, say, with a custom kernel, you report a firefox security vuln, most likely they will accept it. That's what I meant by no-support. Regards Anand > > Sylvain > _______________________________________________ LUGS Mailing list - [email protected] List FAQ: http://wiki.lugs.org.sg/LugsMailingListFaq Info page: http://www.lugs.org.sg/mailman/listinfo/slugnet To unsubscribe send an empty email to: [email protected]
