It would be nice to have it added to the firmware, as we also have about
10-15% of our sB clients having to reboot their units.  Or fixing the
problem would be nice, too.


----- Original Message -----
From: "Brendan O'Bra" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, June 10, 2003 6:38 PM
Subject: Re: [smartBridges] trouble with units.


> FWIW, this is implemented on Lucent (ap500, ap1000,rg1000) hardware as the
> "watchdog reboot timer". It has saved our collective a$$ on many
occasions.
> The logic is, "if no data for >=5 minutes, reboot"
> ----- Original Message -----
> From: "Alex Wong" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, June 10, 2003 3:16 PM
> Subject: RE: [smartBridges] trouble with units.
>
>
> > OK, after so many votes I will put your suggestion to the development
> > team for consideration. Thanks for the suggestion.
> >
> > Alex
> > sB Tech Support
> >
> >
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> > Sent: Wednesday, June 11, 2003 6:08 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: Re: [smartBridges] trouble with units.
> >
> >
> > I have 2 units down right now that have been up for weeks and I know a
> > simple reboot will bring it back online. Have it in the firmware where
> > it will reboot 3 times thats it. If it doesnt come back after 3 times
> > you know there is a bigger problem than just a lockup. If it is a real
> > hard thing to do then I can understand it. But if it's not that big of a
> > deal to put this option in there and make it optional then it would be a
> > great solution for some of these mystery problems.
> >
> > Please consider adding this option.
> > Jerry
> >
> > It just looks better for it to fix itself than to have to call the
> > user(or then call me) so that I can tell them to power cycle the unit.
> >
> >
> > ----- Original Message -----
> > From: "Alex Wong" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, June 10, 2003 4:16 PM
> > Subject: RE: [smartBridges] trouble with units.
> >
> >
> > > But if there is no signal, the unit keep rebooting??? So it is not
> > > that simple as what we want it to be. We have to find the roof cause
> > > of the problem and tackle it. It is only a small percent having such
> > > issue and the possibility is either bad power supply or flash
> > > corruption.
> > >
> > > Another area is to look at environment and the installation proper
> > > especially for outdoor units. Pls see our Ideal Installation Guide.
> > > http://www.smartbridges.com/new/support/ideal_install.php
> > >
> > > Alex
> > > sB Tech Support
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> > > Sent: Wednesday, June 11, 2003 4:42 AM
> > > To: '[EMAIL PROTECTED]'
> > > Subject: Re: [smartBridges] trouble with units.
> > >
> > >
> > > I see the same problems. Thats why I suggested they add in the
> > > firmware that the radio reboot itself after it locks or looses signal
> > > over 5 min. I know it would help in my situation. Usually a simple
> > > reboot fixes everything.
> > >
> > > Jerry
> > > ----- Original Message -----
> > > From: "George M. Walden" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, June 10, 2003 3:14 PM
> > > Subject: Re: [smartBridges] trouble with units.
> > >
> > >
> > > >
> > > > Ditto, on the Ethernet issue w/ sB2100.  We have had 3 customers
> > > > that
> > > needed
> > > > replaced (as of now) 3 times each (total of 9 units).....all flaky
> > > > units were from the last shipment.  Or, should I say, from the first
> >
> > > > batch of units that made it to the USA from sB's new contract OEM.
> > > >
> > > > -George M. Walden
> > > >
> > > >
> > > > on 6/10/03 1:19 PM, Scott Damron at [EMAIL PROTECTED] wrote:
> > > >
> > > > > Yes,
> > > > > My last one would not see the AP and the ethernet and wireless
> > > > > lights would go out when you did a search for wireless networks.
> > > > > It
> > >
> > > > > would see the network when you rebooted, but when you tried to
> > > > > assoc. it, it would again loose both lights and freeze.  Luckily,
> > > > > we
> > >
> > > > > purchased them from electro comm and they RMA'd them without
> > > > > trouble.
> > > > >
> > > > > Scott
> > > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > > [mailto:[EMAIL PROTECTED] On Behalf Of David Blood
> > > > > Sent: Tuesday, June 10, 2003 10:52 AM
> > > > > To: [EMAIL PROTECTED] org
> > > > > Subject: RE: [smartBridges] trouble with units.
> > > > >
> > > > >
> > > > > With my last shipment of sb2100 I am having terrible issues. I
> > > > > don't
> > >
> > > > > believe that it is the configuration as I have set up many of
> > > > > these and have not had these problems in the past.
> > > > >
> > > > > Issues.
> > > > >
> > > > > Ethernet port is flaky.  Sometimes it works and sometime it
> > > > > doesn't.
> > >
> > > > > No distance is not an issue on the ethernet cable.  All case less
> > > > > than 50 ft and in one case less than 5 ft. It seems to happen when
> >
> > > > > I
> > >
> > > > > make any configuration change.  I can power cycle the unit to get
> > > > > it
> > >
> > > > > to come back.
> > > > >
> > > > > When I try to  use site survey to list availabe APs I get nothing.
> >
> > > > > When it does work then several aps show up.
> > > > >
> > > > > The air bridges lose associations and then wil not reassociate
> > > > > with out a reboot.
> > > > >
> > > > >
> > > > > Anyone else having these issues with the latest shipments?
> > > > >
> > > > > Kind Regards,
> > > > >
> > > > > David
> > > > >
> > > > >
> > > > >
> > > > >
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