I second that vote!!! (and quickly, btw)

Dino

----- Original Message ----- 
From: "Mark P. Sullivan" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, June 11, 2003 11:43 AM
Subject: [smartBridges] watchdog vote


> I am very interested in this capability.
>
> Just adding my vote.
>
>
> Sully
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> Sent: Wednesday, June 11, 2003 8:38 AM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges] trouble with units.
>
> I can see where it would not be a bad idea to put it on both the app and
> the
> airbridge. Even though it seems the app does not have these problems it
> would not hurt to have a watchdog there in case of that 3a.m. problem
> that
> can be fixed by this. Most customers would not even notice it needed
> rebooted. As long as it is a selectable option it couldnt hurt anything.
> You
> could take it a step further and allow us to set how many times to
> attemp
> reboot without getting associated and the amount of time it waited to do
> it
> in between attempts.
>
>
> ----- Original Message -----
> From: "Brendan O'Bra" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Wednesday, June 11, 2003 8:43 AM
> Subject: Re: [smartBridges] trouble with units.
>
>
> > Another .02...
> >
> > I believe the spirit of the "watchdog reboot" is that "shit
> happens"...
> > i.e., there are kernel bugs/latch states in the radio ASIC, whatever
> > that can't be predicted or were never exposed in testing.  The
> watchdog
> > accepts this and attempts to provide a last ditch attempt at fixing.
> >
> > Also (and I'm no expert)... I think it' s based on no data (and not
> lack
> > of association) because the logic is much easier (just check a buffer)
> > and it can therefore be checked by a timer or something else that is
> not
> > so dependent on the kernel (i.e. has a higher probability of working
> > with a crashed kernel.)
> >
> >
> >
> >
> > David Blood wrote:
> >
> > >Actually I agree with Brendan.  One of the units I have to get
> replaced
> will
> > >associate and have excellent signal strength and Quality yet not pass
> > >traffic to/Through/past my backhaul. This would be a canidate for a
> reboot.
> > >(thought taht would not help in this case as a reboot does not fix
> the
> > >problem.)
> > >
> > >
> > >The power supplys are all wa-12a12u I can plug in a older total and
> not
> have
> > >the problem with the same cable a power supply.
> > >
> > >
> > >Kind Regards,
> > >
> > >David
> > >
> > >
> > >-----Original Message-----
> > >From: [EMAIL PROTECTED]
> > >[mailto:[EMAIL PROTECTED] Behalf Of Alex Wong
> > >Sent: Tuesday, June 10, 2003 6:09 PM
> > >To: [EMAIL PROTECTED]
> > >Subject: RE: [smartBridges] trouble with units.
> > >
> > >
> > >Good, this info is helpful. But the logic should better based on if
> no
> > >association (not Data) for >=5, then reboot.  Thanks.
> > >
> > >Alex
> > >sB Tech Support
> > >
> > >
> > >
> > >
> > >-----Original Message-----
> > >From: [EMAIL PROTECTED]
> > >[mailto:[EMAIL PROTECTED] On Behalf Of Brendan O'Bra
> > >Sent: Wednesday, June 11, 2003 7:38 AM
> > >To: '[EMAIL PROTECTED]'
> > >Subject: Re: [smartBridges] trouble with units.
> > >
> > >
> > >FWIW, this is implemented on Lucent (ap500, ap1000,rg1000) hardware
> as
> > >the "watchdog reboot timer". It has saved our collective a$$ on many
> > >occasions. The logic is, "if no data for >=5 minutes, reboot"
> > >----- Original Message -----
> > >From: "Alex Wong" <[EMAIL PROTECTED]>
> > >To: <[EMAIL PROTECTED]>
> > >Sent: Tuesday, June 10, 2003 3:16 PM
> > >Subject: RE: [smartBridges] trouble with units.
> > >
> > >
> > >
> > >
> > >>OK, after so many votes I will put your suggestion to the
> development
> > >>team for consideration. Thanks for the suggestion.
> > >>
> > >>Alex
> > >>sB Tech Support
> > >>
> > >>
> > >>
> > >>
> > >>-----Original Message-----
> > >>From: [EMAIL PROTECTED]
> > >>[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> > >>Sent: Wednesday, June 11, 2003 6:08 AM
> > >>To: '[EMAIL PROTECTED]'
> > >>Subject: Re: [smartBridges] trouble with units.
> > >>
> > >>
> > >>I have 2 units down right now that have been up for weeks and I know
> a
> > >>
> > >>
> > >
> > >
> > >
> > >>simple reboot will bring it back online. Have it in the firmware
> where
> > >>
> > >>
> > >
> > >
> > >
> > >>it will reboot 3 times thats it. If it doesnt come back after 3
> times
> > >>you know there is a bigger problem than just a lockup. If it is a
> real
> > >>
> > >>
> > >
> > >
> > >
> > >>hard thing to do then I can understand it. But if it's not that big
> of
> > >>
> > >>
> > >
> > >
> > >
> > >>a deal to put this option in there and make it optional then it
> would
> > >>be a great solution for some of these mystery problems.
> > >>
> > >>Please consider adding this option.
> > >>Jerry
> > >>
> > >>It just looks better for it to fix itself than to have to call the
> > >>user(or then call me) so that I can tell them to power cycle the
> unit.
> > >>
> > >>
> > >>----- Original Message -----
> > >>From: "Alex Wong" <[EMAIL PROTECTED]>
> > >>To: <[EMAIL PROTECTED]>
> > >>Sent: Tuesday, June 10, 2003 4:16 PM
> > >>Subject: RE: [smartBridges] trouble with units.
> > >>
> > >>
> > >>
> > >>
> > >>>But if there is no signal, the unit keep rebooting??? So it is not
> > >>>that simple as what we want it to be. We have to find the roof
> cause
> > >>>
> > >>>
> > >
> > >
> > >
> > >>>of the problem and tackle it. It is only a small percent having
> such
> > >>>
> > >>>
> > >
> > >
> > >
> > >>>issue and the possibility is either bad power supply or flash
> > >>>corruption.
> > >>>
> > >>>Another area is to look at environment and the installation proper
> > >>>especially for outdoor units. Pls see our Ideal Installation Guide.
> > >>>http://www.smartbridges.com/new/support/ideal_install.php
> > >>>
> > >>>Alex
> > >>>sB Tech Support
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>-----Original Message-----
> > >>>From: [EMAIL PROTECTED]
> > >>>[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Carter
> > >>>Sent: Wednesday, June 11, 2003 4:42 AM
> > >>>To: '[EMAIL PROTECTED]'
> > >>>Subject: Re: [smartBridges] trouble with units.
> > >>>
> > >>>
> > >>>I see the same problems. Thats why I suggested they add in the
> > >>>firmware that the radio reboot itself after it locks or looses
> > >>>signal over 5 min. I know it would help in my situation. Usually a
> > >>>simple reboot fixes everything.
> > >>>
> > >>>Jerry
> > >>>----- Original Message -----
> > >>>From: "George M. Walden" <[EMAIL PROTECTED]>
> > >>>To: <[EMAIL PROTECTED]>
> > >>>Sent: Tuesday, June 10, 2003 3:14 PM
> > >>>Subject: Re: [smartBridges] trouble with units.
> > >>>
> > >>>
> > >>>
> > >>>
> > >>>>Ditto, on the Ethernet issue w/ sB2100.  We have had 3 customers
> > >>>>that
> > >>>>
> > >>>>
> > >>>needed
> > >>>
> > >>>
> > >>>>replaced (as of now) 3 times each (total of 9 units).....all flaky
> > >>>>
> > >>>>
> > >
> > >
> > >
> > >>>>units were from the last shipment.  Or, should I say, from the
> > >>>>first
> > >>>>
> > >>>>
> > >>>>batch of units that made it to the USA from sB's new contract OEM.
> > >>>>
> > >>>>-George M. Walden
> > >>>>
> > >>>>
> > >>>>on 6/10/03 1:19 PM, Scott Damron at [EMAIL PROTECTED] wrote:
> > >>>>
> > >>>>
> > >>>>
> > >>>>>Yes,
> > >>>>>My last one would not see the AP and the ethernet and wireless
> > >>>>>lights would go out when you did a search for wireless networks.
> > >>>>>
> > >>>>>
> > >
> > >
> > >
> > >>>>>It
> > >>>>>
> > >>>>>
> > >>>>>would see the network when you rebooted, but when you tried to
> > >>>>>assoc. it, it would again loose both lights and freeze.
> > >>>>>Luckily, we
> > >>>>>
> > >>>>>
> > >>>>>purchased them from electro comm and they RMA'd them without
> > >>>>>trouble.
> > >>>>>
> > >>>>>Scott
> > >>>>>
> > >>>>>-----Original Message-----
> > >>>>>From: [EMAIL PROTECTED]
> > >>>>>[mailto:[EMAIL PROTECTED] On Behalf Of David Blood
> > >>>>>Sent: Tuesday, June 10, 2003 10:52 AM
> > >>>>>To: [EMAIL PROTECTED] org
> > >>>>>Subject: RE: [smartBridges] trouble with units.
> > >>>>>
> > >>>>>
> > >>>>>With my last shipment of sb2100 I am having terrible issues. I
> > >>>>>don't
> > >>>>>
> > >>>>>
> > >>>>>believe that it is the configuration as I have set up many of
> > >>>>>these and have not had these problems in the past.
> > >>>>>
> > >>>>>Issues.
> > >>>>>
> > >>>>>Ethernet port is flaky.  Sometimes it works and sometime it
> > >>>>>doesn't.
> > >>>>>
> > >>>>>
> > >>>>>No distance is not an issue on the ethernet cable.  All case
> > >>>>>less than 50 ft and in one case less than 5 ft. It seems to
> > >>>>>happen when
> > >>>>>
> > >>>>>
> > >>>>>I
> > >>>>>
> > >>>>>
> > >>>>>make any configuration change.  I can power cycle the unit to
> > >>>>>get it
> > >>>>>
> > >>>>>
> > >>>>>to come back.
> > >>>>>
> > >>>>>When I try to  use site survey to list availabe APs I get
> > >>>>>nothing.
> > >>>>>
> > >>>>>
> > >>>>>When it does work then several aps show up.
> > >>>>>
> > >>>>>The air bridges lose associations and then wil not reassociate
> > >>>>>with out a reboot.
> > >>>>>
> > >>>>>
> > >>>>>Anyone else having these issues with the latest shipments?
> > >>>>>
> > >>>>>Kind Regards,
> > >>>>>
> > >>>>>David
> > >>>>>
> > >>>>>
> > >>>>>
> > >>>>>
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