Fix and Microsoft in the same statement is the oxymoronic statement of the
century

I found this out about 2 hours after my post. My setting ended up being
1496.

Good to know I am not a total idiot for the last 8 years I have been doing
this.

John


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jack Berridge
Sent: Monday, June 23, 2003 2:47 PM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] yahoo mail not going through


We have seen this as well.  Some observations that we've made:

o  In some cases, the customer was using a Netgear FVS318 firewall.  Well,
turns out that the Netgear FVS318 has problems with MTU (max was 1468
although it stated it was 1500).  Netgear has a BETA version available to
fix this.  Once we upgraded the Netgear FVS318, the MTU was truly capable
of handling sites like Yahoo.

o  We've seen problems with Windows XP (we haven't figured out exactly
everything Bill Gates is trying to "help" us with yet in the XP
software).  The way it does dynamic MTU doing MTU Path Discovery "seems" to
be the problem but we haven't been able to put a firm finger on
this.  We've also seen the same problems with older Windows 95 & 98
systems.  The common "patch" is to lower the MTU of the broadband
connection.  In all cases, setting the MTU to 832 has worked but there is a
trade-off with throughput.  We've also experimented and set the MTU to 1400
to patch problems.  You may want to experiment a little and try adjusting
your MTU down to see if this patches your problem.  If it does, then play
around with MTU to see what is the optimal setting for your particular
situation.

Notice in the above paragraph I use the word patch versus fix.  That's
because in my opinion we are patching the problem by adjusting the MTU
versus truly identifying and fixing the root-cause problem.  However,
because we seem to have different anomalies with different customers (and
different OS's) we had to employ the patch to at least temporarily "fix"
issues customers are experiencing.  As we get more time, we plan to do some
more extensive troubleshooting and data capture/analysis so that we can
identify the root-cause problem(s) and come up with a true fix.

Hope this helps.




Jack




At 11:55 AM 6/23/2003 -0400, you wrote:
>OK
>
>         anyone else have the issue of Yahoo site. Not the search site,
> but the mail
>and chat sites.
>
>John
>
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