XP hoome


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Jack Berridge
Sent: Monday, June 23, 2003 7:00 PM
To: [EMAIL PROTECTED]
Subject: RE: [smartBridges] yahoo mail not going through


Curious.....what OS was the customer running?


At 06:22 PM 6/23/2003 -0400, you wrote:
>Fix and Microsoft in the same statement is the oxymoronic statement of the
>century
>
>I found this out about 2 hours after my post. My setting ended up being
>1496.
>
>Good to know I am not a total idiot for the last 8 years I have been doing
>this.
>
>John
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] Behalf Of Jack Berridge
>Sent: Monday, June 23, 2003 2:47 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [smartBridges] yahoo mail not going through
>
>
>We have seen this as well.  Some observations that we've made:
>
>o  In some cases, the customer was using a Netgear FVS318 firewall.  Well,
>turns out that the Netgear FVS318 has problems with MTU (max was 1468
>although it stated it was 1500).  Netgear has a BETA version available to
>fix this.  Once we upgraded the Netgear FVS318, the MTU was truly capable
>of handling sites like Yahoo.
>
>o  We've seen problems with Windows XP (we haven't figured out exactly
>everything Bill Gates is trying to "help" us with yet in the XP
>software).  The way it does dynamic MTU doing MTU Path Discovery "seems" to
>be the problem but we haven't been able to put a firm finger on
>this.  We've also seen the same problems with older Windows 95 & 98
>systems.  The common "patch" is to lower the MTU of the broadband
>connection.  In all cases, setting the MTU to 832 has worked but there is a
>trade-off with throughput.  We've also experimented and set the MTU to 1400
>to patch problems.  You may want to experiment a little and try adjusting
>your MTU down to see if this patches your problem.  If it does, then play
>around with MTU to see what is the optimal setting for your particular
>situation.
>
>Notice in the above paragraph I use the word patch versus fix.  That's
>because in my opinion we are patching the problem by adjusting the MTU
>versus truly identifying and fixing the root-cause problem.  However,
>because we seem to have different anomalies with different customers (and
>different OS's) we had to employ the patch to at least temporarily "fix"
>issues customers are experiencing.  As we get more time, we plan to do some
>more extensive troubleshooting and data capture/analysis so that we can
>identify the root-cause problem(s) and come up with a true fix.
>
>Hope this helps.
>
>
>
>
>Jack
>
>
>
>
>At 11:55 AM 6/23/2003 -0400, you wrote:
> >OK
> >
> >         anyone else have the issue of Yahoo site. Not the search site,
> > but the mail
> >and chat sites.
> >
> >John
> >
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