Thanks for pointing up the quality issue
on our Powershot PoE. We will address both of the issue (no power or bad Ethernet
connection) and with better quality check at the factory. We also will look
into changing the “hood” to softer PVC material so that it is easy
to press.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of phantam
Sent: Friday, July
11, 2003 10:05 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [smartBridges] POE
flakey???
We need a SB response to this issue.
-----Original Message-----
From: Blaine Fleming [mailto:[EMAIL PROTECTED]]
Sent: Thursday, July 10, 2003 9:55 PM
To: [EMAIL PROTECTED]
Confirmed. I have had this issue since the first
one I bought.
--Blaine
At 10:45 AM 7/10/2003, you wrote:
>sB...this may be something for
you to look at closely.
>
>I was troubleshooting a clients
bad airBridge unit last night and noticed
>something flakey about the POE
unit.
>
>Hope I can describe it...
>
>If you follow the wall plug
wire up to the point where you can
>connect/disconnect it from the
POE unit there is a chrome plug. Out of
>the box, this is initially
unplugged.
>
>While you are looking at your
connected/associated sB product...hold that
>chrome power plug in both hands
(one on the power plug side and one on the
>POE side) and twist it 360
degrees around axis. You will notice that the
>power goes on and off. I
did very small tweaks (rotating the chrome plug
>around axis) until I actually
found a spot that would cause the sB unit to
>go (and stay) offline (noticed
the Ethernet 10 Meg connection go offline
>"Cable
Unplugged"). I then tweaked it a bit away from that position and
>it would go back online
("10 Meg Cable connected").
>
>I was logged into the sB
product (in my case airBridge), and when I would
>twist this connector, it would
lose association (obviously...due to loss
>of power) and then twist it back
and it would reassociate.
>
>I tried this with several POE
units and power cables. All with the same
>results. Given some more
time, I will have to check the POE power pins
>and see if there are
"sweet spots" on this chrome plug that allow the full
>12 volts to pass. Or vice
versa.
>
>Can someone else confirm my
findings please??
>
>Sully
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