RE: [smartBridges] Major Reliability Issues - Looking for other CPE Back-Up Choices

[Nish Park]

Doug, Sorry to hear of the problems you had. I have asked Naveen to get in touch with you to try to understand the issues.   100% failure rate perhaps points to something else. Even with the units that had problems, the failure rate was much lower. So hopefully Naveen will be able to diagnose the problem.   Thanks for bringing your concern to our attention.   Nish smartBridges     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Doug Reisinger Sent: Sunday, August 03, 2003 7:42 AM To: '[EMAIL PROTECTED]' Cc: 'Scott Brown'; 'genejacobs1'; 'hcjacobs'; 'steve kamenski'; 'Mike V'; 'dsturgill'; 'Christine Brown'; 'Julie Reisinger'; 'Julie Scates' Subject: [smartBridges] Major Reliability Issues - Looking for other CPE Back-Up Choices   Warning - we have had many problems with the airbridge indoor and outdoor units.  we installed eight units last week, costing us thousands in equipment, time and install fees.  Although some worked at first, now none of them work at all.  We even had an expert from Electro-comm come out to help us, and the units he worked on stopped working again the next day.  This is after trying every "fix" they had to offer including firmware and software updates, newly manufactured equipment replacements, etc.  Now we are taking them all down and returning the units we have.   I am looking for other choices.  What else has anyone found as a backup to the airbridge outdoor or indoor or total?        Doug Reisinger President, Alpine Broadband cell 303.522.5434 [EMAIL PROTECTED] ----- Original Message ----- From: Mike Ireton Cc: [EMAIL PROTECTED] Sent: Saturday, August 02, 2003 5:01 PM Subject: Re: [smartBridges] High reliabillity issues for smartbridge   On Sat, 2 Aug 2003, Mark Radabaugh wrote: > > Check the little box marked 'roaming' on the Site Survey tab and it will > associate with any AP with the correct SSID. > That feature is not in my version of the tool. Any other ideas? > Check 'Wireless' as the Primary Port on the Advanced tab and set the gateway > correctly and you can manage them from anywhere. > How about a bug fix instead to correct this silly behavior? -- WillitsOnline.Com - Your LOCAL provider of High Speed Internet! The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org