I slide a piece of shrink with glue over the connection and lock them
together...no problems.

JH
----- Original Message -----
From: "Roger Hartley" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, September 15, 2003 3:32 PM
Subject: Re: [smartBridges] 2 New aPPo's DONT WORK


> I've been having problems with Powershots at the very point you
> describe. I had one customer yelling at me Wednesday about how my
> service isn't dependable and I went to their place to check. Everything
> was dead. I looked at the aB Powershot and no green light. I put my hand
> on it to check it out and the light started coming on and going off with
> each movement. It's up under a couter top where nothing will bother it,
> yet it's been giving me fits with their equipment. I replaced the
> Powershot with a new one and double checked the stability, now they're
> good to go. That was the second Powershot I've had to act that way.
> Maybe I'll learn sooner or later what to check first.
>
> I'm not posting this as an indictment against sB, just that there seems
> to be some design problem where the wallwart connects to the Powershot.
>
> The Wirefree Network wrote:
>
> > Thanks for sticking up for me and all the rest of us frustrated LOYAL
> > customers.  Being that I have been using sB equipment SOLELY for 8
months, I
> > do know how to make this stuff work...which sad to say is NOT plug and
play.
> > But...once you get to know the little tweaks, it works DAMN well!!!!!
> >
> > UNTIL....BIG UNTIL...this latest batch of screwed up equipment.  This
stuff
> > just does all kinds of weird stuff.  And...I found 2 more bad POE units
> > today as well.  I believe it is loose connectivity in the power cord at
the
> > little chrome plug again....wiggle it one way and it works....wiggle it
the
> > other way and dead as a doornail.
> >
> > Anyway....I am very frustrated...and very tired.  My most loyal of
customers
> > are now questioning my service.  That is a stab to my heart!  I live and
> > breath this stuff and the problems do NOT LIE WITH MY ABILITIES!!
> >
> > I wish sB could just go back to their old manufacturer and old chip
> > set...and give me some good stuff again!!
> >
> > Well...back to my lab.
> >
> > Sully
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Blazen Wireless
> > Sent: Saturday, August 16, 2003 8:14 AM
> > To: [EMAIL PROTECTED]
> > Subject: Re: [smartBridges] 2 New aPPo's DONT WORK
> >
> >
> > I will say it again. Having us (sully) test stuff for SB is a waste. We
can
> > only do so much we are not engineers. What you do in the lab is MUCH
MUCH
> > MUCH different in the real world. SB you guys are in a clean environment
and
> > in perfect conditions, yes I am sure you can duplicate some scenarios
but
> > not all. Maybe it is time to send someone on a 2 week road trip to see
these
> > units and how they do or do not perform as designed IN the field so you
can
> > see first hand our findings and frustrations and give is input as well
as
> > give yourselves input on what is going on. You ALWAYS and I do mean
always
> > find it to be a fault with the installation. Look at this problem for
> > example he has exhausted his resources trying to figure it out, he
explained
> > twice or maybe three times now the original APPO works well just cuts
out
> > and he puts the NEW one up and it does not work even 1/8 as long as his
> > original unit.
> >
> > It seems you need some real help in the trouble shooting skill area. I
was a
> > tech support manager for over 8 years and that was my job to
troubleshoot
> > things no offense Engineers are NOT always good trouble shooters unless
they
> > can put test equipment on the device and have HARD evidence to explain
what
> > is going on. There is no way in hell you can tell me you can try and
figure
> > all these problems out without sending one of your engineers or techs
out to
> > see what's going on. You have wasted many man hours of your own time as
well
> > as ours tying to fix problems you don't seem to think it is related to
the
> > equipment??
> >
> > Once you send someone out and they are either stumped or maybe they will
see
> > something and say OHH HEY that should not be like that we need to change
> > this cap or resistor to a better value etc then your only wasting
man-hours
> > for all.
> >
> > SEND SOMEONE OUT of all the time and effort you put into all this and
still
> > not got much of anywhere (yes the new firmware did help but still others
are
> > having problems) you could have sent your whole team roundtrip to
Orlando
> > Disney world for a week..
> >
> > Do yourself and us a favor send someone out in the field, if it were my
> > company I would unless there is something you already know and are
afraid to
> > confirm by coming out in the field. Our jobs / lives are on hold waiting
for
> > your answers to these problems and for those of us that have stuck with
you
> > thick and thin you need to at least do us this one favor...
> >
> > If its not an SB problem then sure we are at fault but there has to be
some
> > logical answer as to why these units have all of a sudden been a real
pain
> > in the ass!
> >
> > Martin
> >
> >
> > ----- Original Message -----
> > From: "The Wirefree Network" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Saturday, August 16, 2003 7:55 AM
> > Subject: RE: [smartBridges] 2 New aPPo's DONT WORK
> >
> >
> > Same location...different outlet.  If it were a power problem (which I
> > suspected as well), then why would it work with the aPPo on the roof
right
> > now, but not work with the 2 new aPPo's??
> >
> > I did swap the POE unit twice to confirm.
> >
> > Sully
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] Behalf Of Nish Park
> > Sent: Saturday, August 16, 2003 6:17 AM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [smartBridges] 2 New aPPo's DONT WORK
> >
> >
> > Yes I can confirm that keeping the antenna port open will not harm the
> > radio.
> >
> > Is there a difference in the quality of AC power at these locations?
> >
> > Nish
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of Stuart Pierce
> > Sent: Saturday, August 16, 2003 8:49 PM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: [smartBridges] 2 New aPPo's DONT WORK
> >
> > Why are they working in the garage ? To many variables are still there !
> > Use the same length of 10baseT cable, same essid, same wep, same
> > channel. If you can't do that in your garage take it someplace else.
> > What kind of clients are they ? Are they all SB's or a mixture ?
> >
> > Is anyone sure that not connecting an antenna will not do something bad
> > to the radio ?
> >
> > ---------- Original Message ----------------------------------
> > From: "The Wirefree Network" <[EMAIL PROTECTED]>
> > Reply-To: [EMAIL PROTECTED]
> > Date:  Sat, 16 Aug 2003 00:58:20 -0700
> >
> >
> >>I agree that it sounds coincidental...but why did it happen?!?
> >>
> >>I changed the antennas and power supplies 2 times.  As a matter of
> >
> > fact,
> >
> >>I had to go back to my original power supply because one of the power
> >>supplies that came with the aPPo had a faulty cable (that was an easy
> >>find during initial setup).
> >>
> >>I am only running 45 ft of cable.
> >>
> >>I never give up...so...here I am in my garage at 1:00am with a test
> >>setup.  I have one of the (suspected) bad aPPo's running now for about
> >
> > 3
> >
> >>hours with no problems.  However, I only have 1 client connected to
> >>it...and that is me.
> >>
> >>Differences with this garage setup over the head-end:
> >>1. Only 1 client online
> >>2. Different SSID (by one letter)
> >>3. Different WEP (by a few letters)
> >>4. Different channel (freq)
> >>5. No antenna connected to the aPPo right now
> >>6. Different CAT5 feeding the signal to it (only 5 ft run now)
> >>
> >>All other factors are the same:
> >>1. Internal MAC authentication
> >>2. Power Supply
> >>3. etc.....
> >>
> >>I have NOOOOO idea why 2 units did not work on the roof?!?!?
> >>
> >>The Ethernet light would come on...the TXRX light would start
> >>flashing...and all was well for 5-10 minutes.  Then DEAD!  I put the
> >>original (going bad) aPPo back up...and it works fine.  I put one of
> >
> > the
> >
> >>(suspected) bad units back up...and 5 minutes...dead.  I put the
> >>original one back up...and it is working fine.
> >>
> >>Looks like bad units to me?!>!  But...why are they working here in the
> >>garage??  Are these units SUPER sensitive to power...cause I am only
> >>running 5 ft of CAT 5 in here...as opposed to the 45 ft on the
> >>roof...with same power supply.
> >>
> >>Sully
> >>
> >>-----Original Message-----
> >>From: [EMAIL PROTECTED]
> >>[mailto:[EMAIL PROTECTED] On Behalf Of Nish Park
> >>Sent: Saturday, August 16, 2003 12:17 AM
> >>To: [EMAIL PROTECTED]
> >>Subject: RE: [smartBridges] 2 New aPPo's DONT WORK
> >>
> >>What is the voltage of the power adapter you are using?
> >>
> >>2 units failing with the exact same symptoms is a little more than
> >>co-incidence can explain. Perhaps it points to something else.
> >>
> >>Nish
> >>
> >>
> >>-----Original Message-----
> >>From: The Wirefree Network [mailto:[EMAIL PROTECTED]
> >>Sent: Saturday, August 16, 2003 12:32 PM
> >>To: 'The Wirefree Network'; '[EMAIL PROTECTED]'
> >>Cc: '[EMAIL PROTECTED]'; '[EMAIL PROTECTED]'; sB Tech
> >>Support
> >>Subject: RE: 2 New aPPo's DONT WORK
> >>
> >>Oh...forgot one thing.  During the 5 minute period of the aPPo's
> >>working...I was watching the statistics and noticed that the unit's
> >
> > kept
> >
> >>rebooting.  The statistics would keep going back to zero.  Then it just

> >>died.
> >>
> >>What the heck is going on?!?!?
> >>
> >>Sully
> >>
> >>-----Original Message-----
> >>From: The Wirefree Network [mailto:[EMAIL PROTECTED]
> >>Sent: Friday, August 15, 2003 9:26 PM
> >>To: '[EMAIL PROTECTED]'
> >>Cc: '[EMAIL PROTECTED]'; '[EMAIL PROTECTED]';
> >>'[EMAIL PROTECTED]'
> >>Subject: 2 New aPPo's DONT WORK
> >>Importance: High
> >>
> >>I received an aPPo from Electro-Comm that I PAID EXTRA for to have it
> >>overnighted to me so that I could replace a faulty aPPo (firmware
> >>issue).
> >>
> >>First thing I did was upgrade the firmware like the STICKER says on the
> >>box.  Then burned in my settings with simpleDeploy.  All went well.
> >>
> >>I replaced it and it worked like a champ--all clients reassociated!
> >>Woohooo!!  Five minutes later clients started dropping off and the
> >>Ethernet side died!  I did a power reset and it came back up but only a
> >>few clients associated back up with it.  So...I waited a couple minutes
> >>and the Ethernet side died again.
> >>
> >>I reflashed it...I lowered the firmware...I reflashed it...I upgraded
> >>the firmware...I replaced the powershot twice...I did EVERYTHING!  The
> >>Ethernet side would keep crashing.  In case it matters to anyone...it
> >>was only 70 degrees here today.
> >>
> >>So...I put my old unit back up (after only 3 hours of MY LABOR WAISTED)
> >>and it worked fine.  My old unit periodically crashes..and that is why
> >
> > I
> >
> >>am RMAing it.
> >>
> >>Yesterday...I received my stock (and spares) from Electro-Comm.  I
> >>started the process ALL OVER AGAIN...with the exact same results (3
> >
> > more
> >
> >>hours waisted).  The Ethernet side DIED after 5 minutes.
> >>
> >>I am once again back on my old aPPo...I have a bunch of pissed off
> >>customers....and I am VERY pissed myself.  I am soooo sick of spending
> >>hours upon hours replacing bad equipment.
> >>
> >>sB...can you please send me 2 aPPo's from Singapore...that you have
> >>actually verified work for longer than 5 minutes?!?!
> >>
> >>Sully
>
>
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