Have you ever heard the saying "throwing good money after bad"? How about "screw me once, same on you; screw me twice, shame on me"?
----- Original Message ----- From: "Shawn Mitchell" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, August 20, 2003 2:39 PM Subject: RE: [smartBridges] MORE ABOS crapping out > too much money sunk into sb to start over... > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Ray > Sent: Wednesday, August 20, 2003 16:21 > To: [EMAIL PROTECTED] > Subject: Re: [smartBridges] MORE ABOS crapping out > > > I don't want to sound like an ass but... > > If you all are having this amount of trouble with the smartbridges > products you owe it to your customers, your business, the WISP industry, > and yourselves to switch to a different product! > > Ray > > > > Gloria Vester wrote: > > I can jump in on this one - I just got back from trying to install a > > customer for the third time, after fixing an APPO three times, and while > > I was there I got 100% RSSI for a couple minutes then lost it. I called > > back to the office and had a tech check all the units and the same one > > we fixed last night is down again. That is three water tower climbs in > > 2 weeks, and one very unhappy customer that we can't get installed who > > was GOING to pay us $149.95 a month AND promote our business to the > > community. I just called Electrocom and ordered another unit > > overnighted, which will cost me an arm and a leg, plus having to pay > > someone to climb the water tower and change it out, plus the freight > > charges to send the bad one back. And we have only been operational for > > three week. I agree with what you guys are saying - smartBridges has > > problems and if they don't address them and correct them very soon, me > > and plenty of other startup WISPs that are using this equipment are > > going to be out of business. > > > > Gloria > > > > > > ----- Original Message ----- > > *From:* Shawn Mitchell <mailto:[EMAIL PROTECTED]> > > *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > *Sent:* Wednesday, August 20, 2003 3:29 PM > > *Subject:* RE: [smartBridges] MORE ABOS crapping out > > > > *FedEx International Priority^� > > > <http://www.fedex.com/us/services/waystoship/intlexpress/priority.html?link= > 4>* > > Reach major business centers in 24 to 48 hours 56.92 > > *FedEx International Economy^� > > > <http://www.fedex.com/us/services/waystoship/intlexpress/economy.html?link=4 > >* > > Time definite delivery in 4 to 5 business days 50.59 > > > > > > > > Who's gonna pay that? > > > > btw.. SB... you really might want to take the "Carrier Class" off > > your web site... their really not with this rate of failure... I > > have 2 replacements units coming in. Why? to replace 2 brand new > > units (network pigtail type) that I just installed a couple of weeks > > ago.. > > > > My trango stuff... it's been up and running w/o that many problems. > > Problems I've had with it so far: > > > > 1) Power outages > > 2) Power outages > > 3) Accidentally cut the connector off at the bottom once > > 4) Power outages > > 5) incorrectly loaded the firmware on one. jacked into it via the > > serial port, and had it back up and running about 20 min later. > > > > Now... I have a 99.996% uptime with the trango (not looking at the > > power outages mind you), I have almost a 72% uptime with the SB > > stuff... Back before Jan 1st, I had about a 94% uptime... yeah.. > > your really making improvements... yeah.. your really "Carrier Class". > > > > I had someone come down from Canada to look at my network. He's > > going to use the Trango, but he's not going to use any SB stuff. > > Why? Because in the week he was down here I had to replace 3 AP's, > > and 5 AB's! > > > > In the last few months, I've already lost enough customers that > > would have paid, and STILL MADE MONEY, the extra for going with > > Cisco gear... > > > > Here's the new TCO model for the SB stuff: > > > > $300 - Unit Purchase > > $30 - RMA ship to > > $150 - Install > > $50 - Truck roll > > $50 - Truck roll > > $50 - Truck roll > > $30 - RMA ship to > > $300 - Replacement unit Purchase > > $45 - express ship another unit back > > $30 - Ship orig unit back > > $50 - Truck roll > > $50 - Truck roll > > $100 -Customer de-install > > ----------- > > $1235 - total for customer paying $45/month that could never be > > billed cause IT NEVER WORKED more than 2 hours... > > > > SB.. I have a dare for you... hell.. I'll quadruple dare you... come > > out and tell me what I'm doing wrong and make it work for more than > > 1 week. $959.90 for round trip tickets from Singapore... who there > > has their passport up to date? > > > > > > > > -----Original Message----- > > *From:* [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of *Joe Email > > *Sent:* Wednesday, August 20, 2003 15:03 > > *To:* [EMAIL PROTECTED] > > *Subject:* RE: [smartBridges] MORE ABOS crapping out > > > > OK > > Here is what smartBridges needs to do!!!!!!!!!!!!! > > Anyone that is still having problems with any radio, no matter > > which radio it is, they need to overnite one to them directly to > > see if this will correct the problem. We won't know and people > > will keep on complaining if we can't figue this out > > > > Like I said the other day, they need to be tripple checking > > these before they leave the factory. > > I got a bad aBO last week that would not associate, right out of > > the box, I'm sure no one checked this one out > > If they do not, and they do not show any initiative toward the > > ones having problems, they are going to start losing customers > > > > [Joe Email] > > > > \ -----Original Message----- > > *From:* [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of *The > > Wirefree Network > > *Sent:* Wednesday, August 20, 2003 2:17 PM > > *To:* [EMAIL PROTECTED] > > *Subject:* RE: [smartBridges] MORE ABOS crapping out > > > > Actually...the majority of my crashed aB's are between 1000 - > > 1020 am PST. Almost daily they will go down in that time > > frame, but most will come back up about 30 minutes later on > > their own. Some need a power reset. This ONLY happens on > > my new "bad chipset" units. > > > > > > > > Sully > > > > > > > > -----Original Message----- > > *From:* [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] *On Behalf Of *Brian > > Winters > > *Sent:* Wednesday, August 20, 2003 11:50 AM > > *To:* [EMAIL PROTECTED] > > *Subject:* RE: [smartBridges] MORE ABOS crapping out > > > > > > > > That is very interesting. I have a few that are crashing > > almost daily at 9:02-9:30 am EST. I am investigating the > > possibility of interference but I doubt very seriously that > > is the issue. Both radios are new from E-comm with the > > supposed new chipset and the newest firmware and I am having > > the same disassociation problems. > > > > > > > > -Brian > > > > > > > > -----Original Message----- > > *From:* [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] *On Behalf Of > > *Blazen Wireless > > *Sent:* Wednesday, August 20, 2003 11:56 AM > > *To:* [EMAIL PROTECTED] > > *Subject:* Re: [smartBridges] MORE ABOS crapping out > > > > > > > > thats funny I run a ping log on my system when they systems > > go down it is 0930PT -1700PT about the same times you are > > describing? did the firmware or chip change lower the > > threshold on how much heat these things can handle?? > > > > > > > > > > > > ----- Original Message ----- > > > > *From:* The Wirefree Network <mailto:[EMAIL PROTECTED]> > > > > *To:* [EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]> > > > > *Sent:* Wednesday, August 20, 2003 8:48 AM > > > > *Subject:* RE: [smartBridges] MORE ABOS crapping out > > > > > > > > I have 25 clients off of my repeater (aPPo in access > > point mode) which connects back to my head-end via an > > indoor airPoint. My head-end has 24 clients plus the > > repeater locations (2 of them) which is 26 associated. > > If you include the users on the other side of the > > repeaters, I have a total of 52 clients going through my > > head-end aPPo. > > > > > > > > Everything was fine with my head-end until I put up one > > of the new (bad chipset) units. It now will drop ALL my > > users are random times (normally between 10 am and 5 > > pm). It only gets up to 80 degrees here...so heat > > shouldn't be an issue. > > > > > > > > My repeater with 25 clients on it...works flawlessly! It > > is an older aPPo with the hardwired CAT5 attached. > > > > > > > > Sully > > > > > > > > -----Original Message----- > > *From:* [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] *On Behalf Of > > *Blazen Wireless > > *Sent:* Wednesday, August 20, 2003 7:44 AM > > *To:* [EMAIL PROTECTED] > > *Subject:* Re: [smartBridges] MORE ABOS crapping out > > > > > > > > I notice that when I get 21-22 users and sometimes 23 is > > the max that seems to be able to associate to the APPO > > before I start seeing the dissociation problems. > > > > ----- Original Message ----- > > > > *From:* Blazen Wireless > > <mailto:[EMAIL PROTECTED]> > > > > *To:* [EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]> > > > > *Sent:* Wednesday, August 20, 2003 7:32 AM > > > > *Subject:* [smartBridges] MORE ABOS crapping out > > > > > > > > Okay I give up I have 4 of the new radios I > > purchased with supposedly the new chi and the new > > firmware and they are still disassociating any > > wonderful ideas on what to try next. > > > > > > > > 1. I have tried everything I have tried in the past > > when this whole thing started so PLEASE SB don't > > tell me stupid stuff to check already since I know > > 100% it is not the installation. > > > > 2. When we went to look at the one yesterday it was > > thought to be heat related. We touched the ABO and > > it was Luke warm if at hottest. Link light (blue) > > was just flashing away NO association. RSSI 85% Link > > 95% GREAT signal and he keeps losing associating > > every day. > > > > > > > > PLEASE PLEASE PLEASE let us know what's causing this. > > > > > > > > This customer is hooked from the radio to a D-link 4 > > port router to his laptop as are most all my > installs.. > > > > > > > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
