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Marlon,
My AC runs up the water tower from a breaker at the base of
the tower. There is an AC outlet in my NEMA box with the UPS plugged into
it, a power strip into that, with all the power supplies and the D-Link switch
plugged into that. All the cat-5 is outdoor rated, shielded and gel
filled, all cables tested with a cable tester after being built up on the
tower. As for lightning arrestors, we haven't had any sign of lightning or
a drop of rain in months - this is north Texas where rain doesn't exist from
June until October. I don't see how I would run a power cord down the
tower, it just doesn't seem possible. We can try moving the cat-5 cables
around to different ports on the switch to see if it is one port on the switch
that is failing, but since we have had two different units fail now with the
same exact problem and they are on different ports, I don't think that would
tell us much.
Any more ideas - I am always willing to listen and try
different things,
Gloria
----- Original Message -----
Sent: Saturday, August 23, 2003 1:00
PM
Subject: Re: [smartBridges] help with
APPO problem
First off, run a power cord to the bottom of the tower for a
bit so you can just unplug it to reset everything ;-).
If multiple units are seeing failed eithernet ports you
might need to look at your switch. Also, might want to make sure you
have good lighting arrestors on the cat 5 ports.
In almost 4 years of this wisp stuff I've only lost a couple
of ethernet ports and both of those were at the same place and on the same
linksys cable router.
Until this fall. We lost two sb radios with dead
ethernet ports durning a storm. One ap and one client. At one
location the homeowner also lost the ethernet port in the dell computer.
At another location all radios are fine but the customer lost a nic in a dell
computer.
I'm thinking that there may be some crappy ethernet ports on
the market?
marlon
----- Original Message -----
Sent: Saturday, August 23, 2003 9:50
AM
Subject: Re: [smartBridges] help with
APPO problem
Marlon,
I don't have any spares here. The only extras I have
are the one we took down night before last that we thought was bad, and an
indoor that was sent to me instead of an outdoor.
We replaced the POE with a known good one on Wednesday
night, we replaced the radio itself Thursday night, and replaced the power
supply last night. So far it is up, but it usually takes about 24
hours for it to go down.
Now a different one is down - same problem - dead Ethernet
side, can't talk to it. This is the first time this one has gone down
since we put them up three or four weeks ago.
If you have any more ideas, let me know. I am
willing to try anything at this point, if my techs don't quit because they
are sick and tired of climbing the water tower every night to either reset
something or replace something.
Thanks for your help,
Gloria
----- Original Message -----
Sent: Saturday, August 23, 2003 10:24
AM
Subject: Re: [smartBridges] help with
APPO problem
You have other ones there right?
First, swap ethernet ports on the switch. Swap
power supplies and then power injectors (I just had a bad power shot) with
a known good working unit.
If none of that works, swap the ap with a known good
working unit. If the problem moves, yep, really bad luck! If
the problem stays with another radio, it's environmental.
I know when we first got started we were on one end of a
30 mile ptp wmux link. It would totally shut down my radio.
Similar to what you are seeing.
Call me and let me know what you find or if you'd like
to talk about this a bit more.
*Time to learn those trouble-shooting techniques
;-)*
marlon
509.988.0260 cell
----- Original Message -----
Sent: Friday, August 22, 2003 6:30
PM
Subject: [smartBridges] help with
APPO problem
Anyone got suggestions as to what is causing one of my
APPOs to go down? We have had to climb the water tower and reset
it three times in the last week. We replaced the POE on Wednesday
and it went down again Thursday. I ordered a new unit overnighted
and replaced the unit last night. It worked great all day today,
but is down again now. The outdoor rated cat-5 run is only about
20 feet, the cable was tested with a cable tester before putting it in
place, everything is water proofed (even though we haven't had rain in
months). What else is there? The POE was replaced, the
entire unit was replaced, and we still have the same exact
problem. When it does this, the Ethernet LED is off, the Power and
TXRX LED is on solid, and we have no communication with it. Did I
get so lucky as to get two bad units with the same exact problem?
The only item that has not been replaced is the power supply - could
that be bad? All the other units on the water tower are working
fine since I upgraded the firmware last Sunday. They are all
plugged into the same switch, which is plugged into a UPS and all of it
is in an air conditioned NEMA box.
smartBridges tech - or anyone - help!
Thanks!
Gloria
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