How many radios do you have on that water tower? What is the d link switch doing? George
Gloria Vester wrote:
Marlon,
My AC runs up the water tower from a breaker at the base of the tower. There is an AC outlet in my NEMA box with the UPS plugged into it, a power strip into that, with all the power supplies and the D-Link switch plugged into that. All the cat-5 is outdoor rated, shielded and gel filled, all cables tested with a cable tester after being built up on the tower. As for lightning arrestors, we haven't had any sign of lightning or a drop of rain in months - this is north Texas where rain doesn't exist from June until October. I don't see how I would run a power cord down the tower, it just doesn't seem possible. We can try moving the cat-5 cables around to different ports on the switch to see if it is one port on the switch that is failing, but since we have had two different units fail now with the same exact problem and they are on different ports, I don't think that would tell us much.
Any more ideas - I am always willing to listen and try different things,
Gloria
----- Original Message ----- *From:* Marlon Schafer (509-982-2181) <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 1:00 PM *Subject:* Re: [smartBridges] help with APPO problem
First off, run a power cord to the bottom of the tower for a bit
so you can just unplug it to reset everything ;-).
If multiple units are seeing failed eithernet ports you might need
to look at your switch. Also, might want to make sure you have
good lighting arrestors on the cat 5 ports.
In almost 4 years of this wisp stuff I've only lost a couple of
ethernet ports and both of those were at the same place and on the
same linksys cable router.
Until this fall. We lost two sb radios with dead ethernet ports
durning a storm. One ap and one client. At one location the
homeowner also lost the ethernet port in the dell computer. At
another location all radios are fine but the customer lost a nic
in a dell computer.
I'm thinking that there may be some crappy ethernet ports on the
market?
marlon
----- Original Message ----- *From:* Gloria Vester <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 9:50 AM *Subject:* Re: [smartBridges] help with APPO problem
Marlon,
I don't have any spares here. The only extras I have are the
one we took down night before last that we thought was bad,
and an indoor that was sent to me instead of an outdoor.
We replaced the POE with a known good one on Wednesday night,
we replaced the radio itself Thursday night, and replaced the
power supply last night. So far it is up, but it usually
takes about 24 hours for it to go down.
Now a different one is down - same problem - dead Ethernet
side, can't talk to it. This is the first time this one has
gone down since we put them up three or four weeks ago.
If you have any more ideas, let me know. I am willing to try
anything at this point, if my techs don't quit because they
are sick and tired of climbing the water tower every night to
either reset something or replace something.
Thanks for your help,
Gloria
----- Original Message ----- *From:* Marlon Schafer (509-982-2181) <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Cc:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Saturday, August 23, 2003 10:24 AM *Subject:* Re: [smartBridges] help with APPO problem
You have other ones there right?
First, swap ethernet ports on the switch. Swap power
supplies and then power injectors (I just had a bad power
shot) with a known good working unit.
If none of that works, swap the ap with a known good
working unit. If the problem moves, yep, really bad
luck! If the problem stays with another radio, it's
environmental.
I know when we first got started we were on one end of a
30 mile ptp wmux link. It would totally shut down my
radio. Similar to what you are seeing.
Call me and let me know what you find or if you'd like to
talk about this a bit more.
*Time to learn those trouble-shooting techniques ;-)*
marlon
509.988.0260 cell
----- Original Message ----- *From:* Gloria Vester <mailto:[EMAIL PROTECTED]> *To:* [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> *Sent:* Friday, August 22, 2003 6:30 PM *Subject:* [smartBridges] help with APPO problem
Anyone got suggestions as to what is causing one of my
APPOs to go down? We have had to climb the water
tower and reset it three times in the last week. We
replaced the POE on Wednesday and it went down again
Thursday. I ordered a new unit overnighted and
replaced the unit last night. It worked great all day
today, but is down again now. The outdoor rated cat-5
run is only about 20 feet, the cable was tested with a
cable tester before putting it in place, everything is
water proofed (even though we haven't had rain in
months). What else is there? The POE was replaced,
the entire unit was replaced, and we still have the
same exact problem. When it does this, the Ethernet
LED is off, the Power and TXRX LED is on solid, and we
have no communication with it. Did I get so lucky as
to get two bad units with the same exact problem? The
only item that has not been replaced is the power
supply - could that be bad? All the other units on
the water tower are working fine since I upgraded the
firmware last Sunday. They are all plugged into the
same switch, which is plugged into a UPS and all of it
is in an air conditioned NEMA box.
smartBridges tech - or anyone - help!
Thanks!
Gloria
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