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[TEH->] Reply inline
-----Original Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of The Wirefree Network
Sent: Saturday, August 23, 2003
12:42 PM
To: [EMAIL PROTECTED]
Cc:
[EMAIL PROTECTED]
Subject: [smartBridges] Possible sB field
visitation
I will throw my name in
the hat for possible WISP visitations.
Not only is the Monterey area very beautiful
with outstanding weather, I also believe that with the number of WEIRD issues
that my equipment has will really provide you with “bang for the buck”. We are by the way, a pure smartBridges WISP.
Let me outline my
current problem set:
- Several units will not allow me to
log in with simpleMonitor (but will respond to MRTG
and simpleNMS).
[TEH->] Try logging several times, localy if needed. If you
can't get in still, log in as 'USER' then go to 'Site Settings' and select
'select from available access points', click on the one it should be
associated with, then click 'associate'. A window will pop up and ask for
the administrative password. Enter your admin password and hi
enter. You are now in admin mode and can go to the security tab. However
you get in, reset the password to what you want two times or
more.
- Most of my aPPo’s (client bridge mode) will not allow longer than 3
character passwords
[TEH->] From a directly connected machine, apply the 1.04
firmware. Log in and reset your password. Logout and apply the 1.06
firmware.
- My head-end and one of my
repeaters (both in access point mode) fail intermittently ß june equipment
[TEH->] If RSSI is < 60%, put a slightly higher gain antenna
on it. Once the RSSI is > 60%, using 'Dial-a-power' set the output to
15dB or lower untill the signal drops by 2-3% but is still above 60%. Unplug
the radio of 15 minutes. From a directly connected machine reapply
latest firmware. If unit still looses association, plug the radio in to a good
power filter or try response to question 4.
- 11 of my newly deployed airBridges are losing association ß june equipment
[TEH->] Try response to question 3 first. If that still
fails, keep simpleNMS open and polling the radios that will
not stay connected. Alternatly, run a script that pings each radio once
every minute. After running this for a week the radios should stay connected
without the ping. I don't know the reason for this. Please keep a log of
which fix cured which problems along with the MAC of the radio, the brand of
NIC, hub, switch or router that it is plugged in to and the OS of the
machine if directly connected.
I think that about
covers it. So…as you can see, you
would be knocking out quite a few “field” issues with just one visit. I could give you from Thursday afternoon
through Sunday evening solid of my time.
That is 3.5 days. I think
that would do it.
Oh…one more thing to
consider when deciding on which WISP to visit…should be the terrain of the WISP
deployment. We have ZERO tree
issues, and ZERO hills issues.
Perfectly flat, new housing areas with ~13000 homes
that have NO high-speed options (no dsl or
cable). There is one other
WISP in the area that is using FHSS.
What I am saying here is….we are not dealing
with any other factors besides sB equipment and the
installation process itself.
Sincere about this
offer.
Sully
Mark P.
Sullivan
CEO,
The Wirefree
Network
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Chance
Sent: Saturday, August 23, 2003 8:06
AM
To:
'[EMAIL PROTECTED]'
Subject: RE: [smartBridges] Not
dis-associations, but just no data traffic going on...
Nish if one of the isp's invites seeni or one of the
sbtech's to actually see in the field tests would they come? Because I know
bobby and a few others would most likely very well opt for this we need to get
what is wrong assessed NOW not later, I'm sure sb can spare 1 tech for a few
days to watch a few installs and to check out the radios that are messing up in
the field and go back and form a analysis report and work from there shit I have
a feeling some of these guys wud pay for the trip to come to them althought
that's kinda unfair can we get a word from yaz sb.... (note me im fine I have
little probs with sb only a few bad clients that the boys at ecomm have taken
care of so far all AP's are working but as of sept1 we areturning on 3 more so
lets see then)
Chris
-----Original Message-----
From: Martin Moreno [mailto:[EMAIL PROTECTED]]
Sent: Saturday,
August 23, 2003 12:59 AM
To: [EMAIL PROTECTED]
Nish lets get back to basics rev 1 stuff back a few
months before the timign
issues (HEAT and chip) worked great NOTHING has changed
in most these peoples
setup other then they put in a NEW APPO or ABO and it
does not work??? the
firmware was a bandaid to some chip issues. Now honeslty
with a straight face
your going to tell us that its something on our end and
NOT the radio? Once
again I challenge you or your partners to come see what
we are talking about.
IF you dont have the balls to do it then screw you and
the company and we will
take our business elswhere and will post the results on
this forum and others.
Believe me 1 or two upset customers is going to ruin
your business.
You gys seem to think your shit does not stink I am
tired of it I gave you
answers to questions and you guys tend NOT to believe
what we tell you. You
haev no business being in this business if you cant take
the info we provide
and look into the problem further.
I am sorry for sounding harsh but I am F**ING PISSED and
tired of making house
calls for dissassociations or units bad out of the box
like others are
describing. Once again pull your heads out of your asses
and listen up THE END
OF THE ASSEMBLY line is NOT the be all end all for
proving yoru product works!
Taek the SH*T in the field here in the US and SHOW us
what and how we are doing
it wrong if you think we are in fact incorrect We have
asked kindly for your
help now countless times and all you ever reply with is
Crimp a new connector
on, its a bad setup we have, you have to much gain, or
this or that blah blah
blah. If I heard it once I have heard it a hundred times
now and if you told it
to me here live I would have to really hold back to not
dot yoru eyes!
GET REAL AND HELP US!!!!!! DAMN IT JIM!
Quoting Nish Park
<[EMAIL PROTECTED]>:
> You need to use the packet captures to investigate
the nature of the
> fault. You are using very inaccurate tools to try
to decipher which
> equipment in your network could be having problems.
And believe me, all
> the issues that get reported to this forum and our
support desk are not
> related to our radios.
>
> You may have a bad aPPO. I am not denying that. But
the information that
> you presented does not mean anything. The RSSI and
LQ display graph gets
> updated only every few seconds, which is like an
eternity to observe the
> packet loss related issues.
>
> Nish
>
>
> -----Original Message-----
> From:
[EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]
On Behalf Of Shawn Mitchell
> Sent: Saturday, August 23, 2003 11:24
AM
> To:
'smartBridges'
>
Subject: [smartBridges] Not dis-associations, but just no data
traffic
> going
on...
>
> http://www.iodamedia.net/sb/
>
> Screen shots.. image sizes are small.. It's
about a 30 min timeframe
> from
> when screen shots start getting taken, until they
finish. I think a lot
> of
> you will start to see the same issue you
have.
>
> btw.. I had an
old (one from my original purchase of AP's last year)
> that
> suddenly you couldn't associate to it,
nor could you pass traffic. When
> I
> sniffed the channel it's on, I could see data being
transmitted from it
> though. anyway, I downgraded it today
to March's FW version. And
> guess
> what, I now have 3 customers flying along just fine
on it. You (sb)
> have a
> bug in your firmware... Look through all the
changes made to that
> version to
> cause this please!
>
> As always, comments are more than
welcome...
>
> The
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Martin Moreno
Blazen Wireless
909-907-4106
www.blazenwireless.com
The PART-15.ORG smartBridges Discussion
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