All components have a nominal value and then a +/- tolerance. When the radio is designed it is designed to work under a range of conditions using components within the tolerance range. In actual practice, most radios work within the "normal" range, a few radios manage to get the "perfect" components and they work well beyond the design range. If the luck of the draw gives you a "perfect" unit it doesn't mean the others are defective, only that they are normal.
Please keep in mind that I am not saying the problem is yours. I am saying that if SB made a error in the original design specifications then it would be quite possible that most radios would have sporadic problems, but the "perfect" unit might work fine. John ----- Original Message ----- From: "Gloria Vester" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 02:14 PM Subject: Re: [smartBridges] Sticking up for sB > OK, I will buy that. So the smartBridges are cheaper and more sensitive to > environmental issues. Why then do I have one APPO that hasn't had a problem > yet? > > <bouncing the ball back to you> > > Gloria > > ----- Original Message ----- > From: "Marlon Schafer (509-982-2181)" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 2:30 PM > Subject: Re: [smartBridges] Sticking up for sB > > > > Different radios. Different frequency. Different antennas. > > > > More money ;-). > > > > The list goes on and on. > > > > Some things we never do figure out. > > > > marlon > > > > ----- Original Message ----- > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Sunday, August 24, 2003 12:01 PM > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > Can you tell me where to find the list of MAC addresses that are being > > > recalled? I am working on my RMAs now and I have a feeling that all > five > > of > > > the units I have are from the same batch. When I asked them how many of > > my > > > units to RMA, they said it was up to me and my "comfort level". I don't > > > want to bash SB either - it is counter productive, and they are being > very > > > supportive in trying to help. But at the same time, I agree with you > that > > > it would have been more cost effective to have just recalled and > replaced > > > all the units that were suspect and saved themselves a lot of bad > > publicity > > > and us a lot of lost revenue. > > > > > > I have had it pointed out to me from several different sources on this > > list > > > that the problem is more than likely not with the airPoints, that is > > > probably a power issue or an environmental issue. I am not ruling that > > out > > > completely, and am continuing to investigate all possibilities. But if > it > > > were something that we did wrong in our design and installation, why is > my > > > Trango backhaul working perfectly using the same power source, the same > > > cabling, the same switch, in the same temperature environment? > > > > > > Thanks, > > > Gloria > > > > > > ----- Original Message ----- > > > From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Sunday, August 24, 2003 1:47 PM > > > Subject: [smartBridges] Sticking up for sB > > > > > > > > > > I am feeling a bit guilty for hammering sB so badly...but it is there > > > > fault after all. They could have resolved this a long time ago. > > > > > > > > Here is the explanation as given to me from them (simplified version): > > > > In June there were 2 production lines putting together sB equipment. > > > > One with bad chips, one with good chips. My use of "bad chips" is my > > > > own. They call it "timing issue" chips. > > > > > > > > Prior to getting stamped with MAC addresses, the units are brought > back > > > > together on one line and stamped. Therefore, there is NO way to say > > > > exactly which units have the "bad chips". > > > > > > > > This is why sB is not recalling the entire series of MAC > > > > addresses...there are a bunch of good ones mixed in there as well. > > > > > > > > You may be thinking the same thing I am right now....hmmmm....why > > > > wouldn't they just go ahead and recall the whole batch?? Hindsight, > > > > they would probably have saved a lot of money in lost revenue from the > > > > bad publicity. And it would have MOST definitely saved us a TON of > > > > money, and therefore retained their good reputation from us. > > > > > > > > Bottomline: They are doing direct RMA's for all the bad June/July > > > > units. Just talk to them. We are all bitching for good reason...but > > > > just do the RMA. It is all we can do. Then hope they are really > > > > sending us good stuff this time. > > > > > > > > Sully > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
