Geeze, read the second paragraph
----- Original Message ----- From: "Shawn Mitchell" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Sunday, August 24, 2003 04:30 PM Subject: RE: [smartBridges] Sticking up for sB > So your saying it's normal for the radio's to lock up and everything else... > The ones that don't and work as advertised are just exceptional ones? > > Didn't realize it was normal for these to not work... :-\ > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of John Banes > Sent: Sunday, August 24, 2003 18:23 > To: [EMAIL PROTECTED] > Subject: Re: [smartBridges] Sticking up for sB > > > All components have a nominal value and then a +/- tolerance. When the radio > is designed it is designed to work under a range of conditions using > components within the tolerance range. In actual practice, most radios work > within the "normal" range, a few radios manage to get the "perfect" > components and they work well beyond the design range. If the luck of the > draw gives you a "perfect" unit it doesn't mean the others are defective, > only that they are normal. > > Please keep in mind that I am not saying the problem is yours. I am saying > that if SB made a error in the original design specifications then it would > be quite possible that most radios would have sporadic problems, but the > "perfect" unit might work fine. > > John > > ----- Original Message ----- > From: "Gloria Vester" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Sunday, August 24, 2003 02:14 PM > Subject: Re: [smartBridges] Sticking up for sB > > > > OK, I will buy that. So the smartBridges are cheaper and more sensitive > to > > environmental issues. Why then do I have one APPO that hasn't had a > problem > > yet? > > > > <bouncing the ball back to you> > > > > Gloria > > > > ----- Original Message ----- > > From: "Marlon Schafer (509-982-2181)" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Sunday, August 24, 2003 2:30 PM > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > Different radios. Different frequency. Different antennas. > > > > > > More money ;-). > > > > > > The list goes on and on. > > > > > > Some things we never do figure out. > > > > > > marlon > > > > > > ----- Original Message ----- > > > From: "Gloria Vester" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Sunday, August 24, 2003 12:01 PM > > > Subject: Re: [smartBridges] Sticking up for sB > > > > > > > > > > Can you tell me where to find the list of MAC addresses that are being > > > > recalled? I am working on my RMAs now and I have a feeling that all > > five > > > of > > > > the units I have are from the same batch. When I asked them how many > of > > > my > > > > units to RMA, they said it was up to me and my "comfort level". I > don't > > > > want to bash SB either - it is counter productive, and they are being > > very > > > > supportive in trying to help. But at the same time, I agree with you > > that > > > > it would have been more cost effective to have just recalled and > > replaced > > > > all the units that were suspect and saved themselves a lot of bad > > > publicity > > > > and us a lot of lost revenue. > > > > > > > > I have had it pointed out to me from several different sources on this > > > list > > > > that the problem is more than likely not with the airPoints, that is > > > > probably a power issue or an environmental issue. I am not ruling > that > > > out > > > > completely, and am continuing to investigate all possibilities. But > if > > it > > > > were something that we did wrong in our design and installation, why > is > > my > > > > Trango backhaul working perfectly using the same power source, the > same > > > > cabling, the same switch, in the same temperature environment? > > > > > > > > Thanks, > > > > Gloria > > > > > > > > ----- Original Message ----- > > > > From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > > To: <[EMAIL PROTECTED]> > > > > Sent: Sunday, August 24, 2003 1:47 PM > > > > Subject: [smartBridges] Sticking up for sB > > > > > > > > > > > > > I am feeling a bit guilty for hammering sB so badly...but it is > there > > > > > fault after all. They could have resolved this a long time ago. > > > > > > > > > > Here is the explanation as given to me from them (simplified > version): > > > > > In June there were 2 production lines putting together sB equipment. > > > > > One with bad chips, one with good chips. My use of "bad chips" is > my > > > > > own. They call it "timing issue" chips. > > > > > > > > > > Prior to getting stamped with MAC addresses, the units are brought > > back > > > > > together on one line and stamped. Therefore, there is NO way to say > > > > > exactly which units have the "bad chips". > > > > > > > > > > This is why sB is not recalling the entire series of MAC > > > > > addresses...there are a bunch of good ones mixed in there as well. > > > > > > > > > > You may be thinking the same thing I am right now....hmmmm....why > > > > > wouldn't they just go ahead and recall the whole batch?? Hindsight, > > > > > they would probably have saved a lot of money in lost revenue from > the > > > > > bad publicity. And it would have MOST definitely saved us a TON of > > > > > money, and therefore retained their good reputation from us. > > > > > > > > > > Bottomline: They are doing direct RMA's for all the bad June/July > > > > > units. Just talk to them. We are all bitching for good > reason...but > > > > > just do the RMA. It is all we can do. Then hope they are really > > > > > sending us good stuff this time. > > > > > > > > > > Sully > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > > smartBridges <yournickname> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > > smartBridges) > > > Archives: http://archives.part-15.org > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > > Archives: http://archives.part-15.org > > > > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe > smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe > smartBridges) > Archives: http://archives.part-15.org > > The PART-15.ORG smartBridges Discussion List > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) > Archives: http://archives.part-15.org > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
