RE: [smartBridges] SH!T is hitting the FAN!!

[The Wirefree Network]

Title: Message

Just thought I would let you all know that the airPoint (cb mode) just came back online by itself, without user interaction, at 1730 PST.� I guess it cooled down on its own with the temperature drop of late day.   I use MRTG to poll it every 5 minutes and I also use IPCheck to ping it every 5 minutes.   Whoopss…hahaha…I guess it heard me talking about it…it just dropped again, after being back online for almost 2 hours.   Geesshhh….I am going to have to send smartBridges my cell phone bill for the hundreds of text messages I receive when a freaking unit goes off line.� Hahahahha.   Actually, I only send text messages on KEY devices (head end, repeaters, servers, routers, etc). �But…being that each of my repeater locations has 2 radios back to back and then the head end…anyway…quite a few radios which generate quite a few text messages. �)-;   Sully   P.S.� Just came back up…guess it is at it’s temperature threshold.   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of The Wirefree Network Sent: Sunday, August 24, 2003 10:57 AM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: [smartBridges] SH!T is hitting the FAN!!   Damn it!� This is getting ridiculous.� I know that sB has been very responsive…and has also sent me directly a bunch of new units (which should be here Monday or Tuesday), but DAMN IT!   At approximately 9:45 am my head-end unit went down taking everyone with it.� I received a page, and was able to do a manual power reset on it within a few minutes (it was not responding to anything on the Ethernet or Wireless side).� This brought it back online and all the clients as well (except a couple of troubled airBridge units with crappy chips in them).�� Then 5 minutes later, four client airBridge units lost association never to regain it.� I had to call the clients and have them do a manual power reset to get them back online.�   OF SPECIAL NOTE: My new airPoint (indoor) which I am using at a client’s house in CB mode has also lost association.� I used the aPi because I thought it had not been affected by the “crappy chip syndrome”.� But…it is down.� It went down within minutes of the others.�   Okay…I will try to make this short…I have been going back and forth with this for 50 minutes now.� The head-end keeps going down every few minutes.� At first the clients will start dropping off the associated list then it just craps out all together.� I have now unplugged it for 10 minutes hoping that when I plug it back in, it will stay up.� I am sure all my clients are BITCHING at me right now!!!!!!!!   The client units are dropping like flies.� I have 18 airBridge units deployed from the June batch.� Of them, 12 have lost association in the past 1 hour.� I guess the other 6 must have received the good chips on the other production line (no joke).   Oh…I guess I should tell you this.� It is a SCORCHER here in Monterey.�� Not!!!! 74�F Fair Feels Like 74�F UV Index: 4 Low Dew Point: 59�F Humidity: 59% Visibility: Unlimited Pressure: 29.98 inches and steady Wind: From the East Southeast at 6 mph   From 0945 to 1045 every day is a scary time for me.� It is not the hottest part of the day, but it is the time when all my units become FLAKY!� It was around 63 last night and when the morning sun hits these units all of a sudden…and the temperature starts rising quickly…then the units lose association.� It is not that they are HOT…cause they are not.� It is the temperature change that does it.� I just jumped up on the roof and felt my head-end….it is just warm.   If the units I receive on Monday-Tuesday don’t fix this problem…I am done.� Truly done with sB.� No self-respecting business man many would put loyalty to a supplier over the existence of his own company.� If they do…they are sure to die.   PLEASE DON’T ANYONE EVEN TRY TO TELL ME HOW TO TROUBLESHOOT THIS PROBLEM.� IT IS NOT MY PROBLEM!!!!   Sully   p.s.� The 10 minute “cooling down period” has allowed everyone to reassociate and stay online for 5 minutes now.� Except the “crappy chip” airBridge units and the newly installed airPoint indoor.