Hi Nick
If you do an archive & reinstall, preserving user and network
settings, you won't lose anything
Sam
--
MacAmbulance
Sam Mullen
07747778022
[email protected]
On 15 Jun 2010, at 19:53, Nicholas Holt <[email protected]>
wrote:
Hi Sam,
Yes that was what I was afraid of because whatever homework she had
will be lost.
But maybe that's a good lesson in itself.
As its a G5 iMac, I am presuming it would be no later than Tiger but
she doesn't know anyway (she's 12 by the way).
I have a copy of Tiger.
Thanks,
Nick
On 15 Jun 2010, at 18:59, Sam - MacAmbulance wrote:
Sounds like the OS needs reinstalling, do you have the original
disks or a retail copy of Leopard?
Sam
--
MacAmbulance
Sam Mullen
07747778022
[email protected]
On 15 Jun 2010, at 14:28, Tony Phillips <[email protected]> wrote:
Nick
On;y one man for the the job and that is Sam Mullen of
MacAmbulance. He'll sort you out.
Tony
On 15 Jun 2010, at 13:28, Nicholas Holt wrote:
A friend's daughter started to play around with iTunes while
Software update was downloading/installing some files and there
was a kernel panic.
The black screen with lots of white type came up with the message
to switch off or restart but every time she does that the same
screen comes back.
She has switched it off at the wall, then held in the power button
for 30secs (as suggested by an Apple genius) and then tried
switching on again but the same screen comes back.
She also tried resetting the PRAM to no avail.
It's a PowerPC iMac (probably running Tiger or earlier). Probably
not backed up either but if anyone has any ideas how to get it up
and running again I'd appreciate it.
Many thanks, Nick
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