On Tuesday, September 14, 2004, 4:06:47 PM, Jonathan wrote: JH> How does a user go about modifying the custom sniffer rules? Must Sort JH> Monster be contacted or is it possible to do this with some other system JH> (such as a web based interface)?
The "normal" way right now is to work through us. Rulebase adjustments can be complicated, so it is usually best if we can coordinate the effort. We do have a web based application which can be used by some advanced users with special training but it is not available generally. We also have a Java based utility which allows rulebase updates through XML files. (RESCU = REmote SCripted Updates) Both the online application and the use of our RescU utility are considered experimental and generally require additional support costs. If you have something specific in mind, please contact us at [EMAIL PROTECTED] I will work through your plans with you and help to develop a solid plan that will work for you. In general though, most of the adjustments anyone needs are handled well through our false positive process or occasionally by special request to [EMAIL PROTECTED] Hope this helps, _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html