Harry. Ole bean, You wrote:
It's an endearing peculiarity >of doing business in the UK which seems worse because we (U.S.) are so used >to having it yesterday. I know this doesn't help but it's just the way it >sometimes is. Not necessarily true. I have had several recent hobby experiences with small UK companies (not trains) and the service was superb--with special requirements I needed too. In fact in one case there was a US distributor whom I was supposed to contact and did, but I could get no response . The Brit distributor responded immediately and gave me excellent service. Roy Scott and Andrew Pullen have given me excellent service also, as did Tom Cooper many years ago. I have never done business with Brandbright, however. Perhaps it is necessary to write with a Brit accent!! Cheers, Geoff.
