Re: [SM] Perhaps O.T. Broadband Question

[Paul Corsa]

Hi Will Finally an opportunity to give you some information instead of 
the reverse. I've had DSL via Earthlink for over 2 years. After the 
first 6 months MacPOet went "sour" in the Detroit area. Earthlink was 
unable to talk me through getting reconnected even with several software 
reloads. Finally one tech took an "unauthorized" method, had me buy a 
router(Asante 3004C) which eliminates the need for MacPOet software, and 
everything has been fine. When I lost my HD I did have to go to a 
supervisor to get set up again because"Earthlink does not support router 
instilations on home installs" but under my circumstances they did. I 
did encounter a mystery of "loss of /difficult modem connection" a few 
months ago but with their tech help it was traced to newly installed 
light dimmers in another room of the house! It was tough to find because 
it was intermittent. Pm;u om the part way on position did the dimmers 
mess with the DSL signal to the modem. They do not openly support 
Netscape but have been helpful. One thing, with DSL you do pay phone 
company taxes  for service that I believe you avoid with cable(at least 
in Michigan) but it is a small amount. I've been happy with Earthlink 
for both DSL and 56k service, as I do depend on tech help. Oh yes, 
Asante has a great FAQ site for router problems FYI The router also 
serves as a FIREWALL.. Paul C

Will S wrote:
Anyone using Speakeasy or Earthlink DSL broadband? I've been told I 
can now get 1.5 mb DSL ( or slower for a lesser price) from either of 
the above companies. They are offering free install and modem etc and 
low price for 6 months. $19.95 for one and $29.95 for the other 
monthly. I've had Comcast broadband cable for several years. Service 
has been pretty good but is expensive by my standards. Lately service 
issues with some features which they refuse to say when they will be 
fixed. Also if you read the fine print of the contract it's fairly 
outrageous big brother stuff. Thanks for any info on the two above DSL 
services. Will S



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