Mark Hansen wrote:
On 01/20/09 12:26, HeavyDuty wrote:
Seamonkey 1.1.14
WinXP Pro SP3
hooked up to a comcast cable bb pipe.
While I have posted a similar question before, there is new
information from tech support at my e-mail host mcleod
relating to turning off authentication.
I am still struggling with using seamonkey e-mail client on
Comcast when sending from my McLeodusa.net accounts. I am
not a Comcast subscriber but am hooked up while visiting a
friend.
No matter how I send McLeod smtp e-mail out of seamonkey it
fails. There is the 10060 error, an error that says smtp
server mcleodusa is not accepting e-mail, "the greeting
failed," or an endless repetitive loop of asking for my
password until I give up.
McLeod tech says that McLeod does not require
authentication. Apparently comcast does. Does this make sense?
Here's an explanation and fix for the 10060 I found.
Socket Error # 10060
Message from:<a...@a.com> to:<b...@b.com> Connect error in directly sending!
Info : Socket Error # 10060
Analyse: You are on a an ISP (such as Earthlink or Mindspring) that blocks
their users using any SMTP server other than their own.
Solutions: To set up Earthlink, Mindspring, or your ISP's SMTP servers for your
outgoing email you must click on your account settings in the email client you
are using (Outlook Express, Eudora, Netscape etc.)
In the SMTP (outgoing mail server) field you will enter smtp.earthlink.net (or
whatever your dial up or direct access ISP's SMTP server is) as your SMTP
server. You must then enter your Earthlink (or your ISP's) username and
password for that mail server.
In Outlook Express it is at the bottom of that same tab. You must uncheck 'My
server requires authentication' and click on 'settings' to enter your Earthlink
(or your ISP's) username and password.
I do use the comcast smtp.comcast.net server setting
I use the required port 587.
I insert my usneracc...@mcleoduse.net for my smtp e-mail sender
Thanks for the detailed and thoughtful response.
I think you misunderstood here. When connecting to comcast's SMTP server, you'll
never provide your Mcleod user name and/or password.
If that is the case, how is that I can send earthlink e-mail
accounts using the smtpauth.earthlink.net server address
while using the Comcast cable?
In order to use Mcleod SMTP server (and therefor your Mcleod user name
and password) you will have to set SeaMonkey's SMTP server to Mcleod's
SMTP server IP address, port, etc.
Yes. And I have so done (many time with many variations.
None of which work (yet). That's the problem.
Now, what the above explanation is telling you (I think) is that comcast
may not allow you to talk to Mcleod's SMTP server while connected to the
Internet via comcast's network. I don't know if comcast has such a restriction,
so you may want to verify that before going too much further.
"Chatting" with Comcast tech support on line is an act of
frustration. It, of course, as Peter Potomus has repeatedly
noted, the techs only script is related to Outlook Express
and IE. The techs have NO IDEA about settings for any other
e-mail provider besides Comcast. Bottom line is that I
cannot get a straight story out of them regarding McLeod (or
any other e-mail provider)..
If Mcleod wants you to talk to their SMTP server using port 25, and
comcast blocks outgoing port 25, I don't know what you can do about
it. Talk to Mcleod and let them know that port 25 is blocked by your
(temporary) ISP, and is there any other way you can connect to their
SMTP server. They may be able to give you alternate connection
instructions.
I will check with McLeod about another port and other settings.
Based on previous contacts with McLeod, the Comcast support
web page and the article I quote above, I need to turn off
authentication, but still send my user name. The above
article describes how this is done in Outlook Express. How
is this done in Seamonkey? I fully understand that this
might not change my circumstance because of Comcast
policies, still I need to try it to eliminate it as a
stumbling block. See below my attempts/experiences with this
disabling.
What is the Seamonkey equivalent (to outlook express) of
unchecking "requires authentication" and still be able to
enter my McLeod user account name?
In Seamonkey in the outgoing smtp setup, if User and
Authentication is checked, I can enter the username (and I
assume that means authentication is on). When it is
unchecked, no user name can be entered, and the existing one
disappears.
POP email retrieval works fine.
When I send out of my earthlink accounts using the comcast
cable, I can use the earthlink smtpauth.earthlink.net server
with "user and Authentication" checked and my user name in
the window.
Thanks for any insights.
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