Peter Potamus the Purple Hippo wrote:
Geoff Welsh wrote:
Peter Potamus the Purple Hippo wrote:
Geoff Welsh wrote:
..... I /was/ however able to create a test profile by first
clicking the mail icon. The mail window is not broken (like the web
window) and has a functional menu bar, so the TOOLS option was
there. After creating the new profile, the web window was no longer
broken (i.e. menu bar is now there).
I then quit SM, and relaunched it. Now it won't even open any real
windows! Just a non defined window that says:
XML Parsing Error: undefined entity
Location: chrome://communicator/content/profile/profileSelection.xul
Line Number 53, Column 1:<dialog
^
from the email program, click on Edit, Preferences, Appearance,
Theme, and select either the Classic or Modern. Restart SM. Did
that work?
before I could do that (because I now had NO windows at all), I had to
trash Application Registry, which got me back to my orig. state of
problem. I then did what you said, and got the same "XML parsing...."
as before with no other windows available.
GW
a couple of last suggestions:
first, then close SM, and remove the file localstore.rdf from your
profile. Restart SM. Did that work?
If not, then close SM, then delete the Chrome directory from the SM
profile. Restart SM. Did this work? WARNING: If you do this, then it
will also remove all your extensions and themes. You will have to
reinstall them one at a time and find out which one is causing the problem.
If that didn't work, then transfer your mail, bookmarks, password files,
and use the other profile.
Peter, just for clarity, Geoff is trying to get SM working in a second
Operating System account, NOT just to get a second SM account working,
i.e. the second user would boot the Mac into a guest profile, then start
up SM.
Daniel
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