On 3/31/10 9:05 AM, Phillip Jones wrote:
> David E. Ross wrote:
>> On 3/30/10 7:38 PM, isuy wrote:
>>>
>>>
>>> https://twlax.convergentcare.com/twlax/validateSelfCareCustomer.do?action=initialize
>>>
>>> When I click the link above, I get this message:
>>>
>>>
>>> Your browser is not supported at this time.
>>>
>>> Browser identifier:mozsea
>>> Browser version:1.9.1.8
>>> Browser major version:1
>>> Browser minor version:9.1.8
>>> Browser engine:gecko
>>> Browser engine version:20100222
>>> Full user agent string:mozilla/5.0 (x11; u; linux i686; en-us;
>>> rv:1.9.1.8) gecko/20100222 seamonkey/2.0.3
>>> Operating system identifier:linux
>>> Operating system version:unknown
>>> Is Flash installed? Yes
>>> Flash version:0
>>> Are popups allowed for this site?Yes
>>> Newest version of Javascript supported by this browser?1.8
>>>
>>>
>>> Supported Browsers:
>>>
>>> name: msie; minimum version: 6.0;maximum version: 9.0
>>> name: firefox; minimum version: 2.0.0.13
>>> name: mozilla; minimum version: 2.0.0.13
>>> name: safari; minimum version: 3.1.12
>>
>> I don't get the problem if I spoof Firefox with the following UA string:
>>      Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8)
>>               Gecko/20100205 SeaMonkey/2.0.3, NOT Firefox/3.5.6
>>
>> This is clearly a case of invalid sniffing.  Since I am a Time Warner
>> customer, I will submit a bug report later today.
>>
> I've just gone to the Time-Warner Cable home page and it loaded just 
> fine. I also went to the Time-Warner headquarters site home page and it 
> worked just fine. Note I am using 2.0.4 SM.  doesn't 2.03 use gecko 
> 1.1.8 and 2.0.4 use 1.1.9 (the same as in the latest FireFox.
> 

The problem is not in the Time Warner Cable site itself.  The problem is
in the outsourced PayXpress Bill Pay payment site operated by Convergent
Care.  If you tried the link in the original message, you would see the
problem.

This is now bug #556316.  See
<https://bugzilla.mozilla.org/show_bug.cgi?id=556316>.

-- 
David E. Ross
<http://www.rossde.com/>

Go to Mozdev at <http://www.mozdev.org/> for quick access to
extensions for Firefox, Thunderbird, SeaMonkey, and other
Mozilla-related applications.  You can access Mozdev much
more quickly than you can Mozilla Add-Ons.
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