David E. Ross wrote:
On 3/31/10 9:05 AM, Phillip Jones wrote:
David E. Ross wrote:
On 3/30/10 7:38 PM, isuy wrote:


https://twlax.convergentcare.com/twlax/validateSelfCareCustomer.do?action=initialize

When I click the link above, I get this message:


Your browser is not supported at this time.

Browser identifier:mozsea
Browser version:1.9.1.8
Browser major version:1
Browser minor version:9.1.8
Browser engine:gecko
Browser engine version:20100222
Full user agent string:mozilla/5.0 (x11; u; linux i686; en-us;
rv:1.9.1.8) gecko/20100222 seamonkey/2.0.3
Operating system identifier:linux
Operating system version:unknown
Is Flash installed? Yes
Flash version:0
Are popups allowed for this site?Yes
Newest version of Javascript supported by this browser?1.8


Supported Browsers:

name: msie; minimum version: 6.0;maximum version: 9.0
name: firefox; minimum version: 2.0.0.13
name: mozilla; minimum version: 2.0.0.13
name: safari; minimum version: 3.1.12

I don't get the problem if I spoof Firefox with the following UA string:
        Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.8)
                 Gecko/20100205 SeaMonkey/2.0.3, NOT Firefox/3.5.6

This is clearly a case of invalid sniffing.  Since I am a Time Warner
customer, I will submit a bug report later today.

I've just gone to the Time-Warner Cable home page and it loaded just
fine. I also went to the Time-Warner headquarters site home page and it
worked just fine. Note I am using 2.0.4 SM.  doesn't 2.03 use gecko
1.1.8 and 2.0.4 use 1.1.9 (the same as in the latest FireFox.


The problem is not in the Time Warner Cable site itself.  The problem is
in the outsourced PayXpress Bill Pay payment site operated by Convergent
Care.  If you tried the link in the original message, you would see the
problem.

This is now bug #556316.  See
<https://bugzilla.mozilla.org/show_bug.cgi?id=556316>.

That was like Suntrust was for me on SM 1 Had to use ad on the end of the UA string "/.not Firefox 2.0" Now with SM2 there is no problem.

--
Phillip M. Jones, C.E.T.    "If it's Fixed, Don't Break it"
http://www.phillipmjones.net           http://www.vpea.org
mailto:pjon...@kimbanet.com
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