Ethan Blanton wrote:
to have Pidgin installed on their computers by IT. When these users go to the 'Help' menu, they are directed to us. There is no reason for them to know that we cannot help them with local account problems unless they are familiar with open source software and open source support fora.
No IT department I've come across would give blanket permission for end users, particularly non-technical ones, to contact software vendors directly for support; it would just cause too many configuration management problems for them. (Many would consider IM clients banned software - mine do.)
-- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. _______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
