How many e-mails have you seen with huge HTML sigs from say Oracle and
a number of other large companies?
How many e-mails have you seen where the person said "I need to have
this running by 5 PM TODAY!! ?
I don't think it's unrealistic to assume (yes, I know what assume means)
that a number of companies have either installed or told employees to
install Pidgin, and then perhaps unknowingly told them either "Look
under Help / About" or "Contact support@pidgin.im for help." Or, the
user simply went to help / about themselves. I really don't believe any
/ all of the above is unrealistic.
On 3/11/2010 3:19 PM, David Woolley wrote:
No IT department I've come across would give blanket permission for end
users, particularly non-technical ones, to contact software vendors
directly for support; it would just cause too many configuration
management problems for them. (Many would consider IM clients banned
software - mine do.)
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