>There is no guaranteed response time. Very well, but some response would seem to be expected. That never took place - not even the URL below prior to this.
>>> David Woolley <[email protected]> 6/23/2010 3:38 PM >>> Chuck Braden wrote: > ** High Priority ** > ** Reply Requested by 6/28/2010 (Monday) ** > > This is the second e-mail I have sent regarding hangs of your application. I > have updated the version from 2.6.6 and still have the same problem. Please > provide some assistance. This is a peer support mailing list. There is NO salaried support organisation for PIDGIN. There is no guaranteed response time. Also, you haven't provided the information required for a bug report <http://developer.pidgin.im/wiki/TipsForBugReports>. This specifically says that the Microsoft diagnostic is not useful. When you say "your", you should really say "our". > > > From: Chuck Braden > To: [email protected] > Date: 5/27/2010 8:19 AM > Subject: Consistently seeing pidgin hangups - even after installing 2.7 > > Ever since I installed version 2.6.6 I see random hangs when I return to an > IM session. I removed version 2.6.6 and installed version 2.7 on 5/26 but it > does not seem to have made any difference. I am not seeing this problem on > any other applications nor have I experienced the problem on versions prior > to 2.6.6. Please offer some suggestions on solutions. > > Jimmy C Braden > Information Security Officer > AgriLife Information Technology > 979-862-7254 > [email protected] > > > > > > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 6/23/2010 > Time: 3:05:33 PM > User: N/A > Computer: > Description: > Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version > 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 70 69 64 67 69 6e pidgin > 0018: 2e 65 78 65 20 32 2e 37 .exe 2.7 > 0020: 2e 30 2e 30 20 69 6e 20 .0.0 in > 0028: 68 75 6e 67 61 70 70 20 hungapp > 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 > 0038: 61 74 20 6f 66 66 73 65 at offse > 0040: 74 20 30 30 30 30 30 30 t 000000 > 0048: 30 30 00 > > > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 6/22/2010 > Time: 3:43:30 PM > User: N/A > Computer: > Description: > Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version > 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 70 69 64 67 69 6e pidgin > 0018: 2e 65 78 65 20 32 2e 37 .exe 2.7 > 0020: 2e 30 2e 30 20 69 6e 20 .0.0 in > 0028: 68 75 6e 67 61 70 70 20 hungapp > 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 > 0038: 61 74 20 6f 66 66 73 65 at offse > 0040: 74 20 30 30 30 30 30 30 t 000000 > 0048: 30 30 00 > > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 6/22/2010 > Time: 7:47:25 AM > User: N/A > Computer: > Description: > Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version > 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 70 69 64 67 69 6e pidgin > 0018: 2e 65 78 65 20 32 2e 37 .exe 2.7 > 0020: 2e 30 2e 30 20 69 6e 20 .0.0 in > 0028: 68 75 6e 67 61 70 70 20 hungapp > 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 > 0038: 61 74 20 6f 66 66 73 65 at offse > 0040: 74 20 30 30 30 30 30 30 t 000000 > 0048: 30 30 00 > > > > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 6/21/2010 > Time: 9:08:34 AM > User: N/A > Computer: > Description: > Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version > 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 70 69 64 67 69 6e pidgin > 0018: 2e 65 78 65 20 32 2e 37 .exe 2.7 > 0020: 2e 30 2e 30 20 69 6e 20 .0.0 in > 0028: 68 75 6e 67 61 70 70 20 hungapp > 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 > 0038: 61 74 20 6f 66 66 73 65 at offse > 0040: 74 20 30 30 30 30 30 30 t 000000 > 0048: 30 30 00 > > Event Type: Error > Event Source: Application Hang > Event Category: (101) > Event ID: 1002 > Date: 6/16/2010 > Time: 11:19:02 AM > User: N/A > Computer: > Description: > Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version > 0.0.0.0, hang address 0x00000000. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 48 61 6e 67 ion Hang > 0010: 20 20 70 69 64 67 69 6e pidgin > 0018: 2e 65 78 65 20 32 2e 37 .exe 2.7 > 0020: 2e 30 2e 30 20 69 6e 20 .0.0 in > 0028: 68 75 6e 67 61 70 70 20 hungapp > 0030: 30 2e 30 2e 30 2e 30 20 0.0.0.0 > 0038: 61 74 20 6f 66 66 73 65 at offse > 0040: 74 20 30 30 30 30 30 30 t 000000 > 0048: 30 30 00 > > > _______________________________________________ > [email protected] mailing list > Want to unsubscribe? Use this link: > http://pidgin.im/cgi-bin/mailman/listinfo/support -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work. _______________________________________________ [email protected] mailing list Want to unsubscribe? Use this link: http://pidgin.im/cgi-bin/mailman/listinfo/support
