Charles Buckley wrote: > Any good spam solution will allow customer feedback into either a > training or preferably a collaborative reporting system.
This is part of the solution we offer, but in truth, only very few, perhaps a handful endusers really use the feedback facilities. I agree it must be part of a good solution, but it's not as effective and as useful as one might think. > The interface for this should ideally be closely integrated with the > capabilities of intelligent mail clients. That would be perfect, but it's unrealistic. A customer is unlikely to want to install new software on e.g. 500 or 1000 PCs to enable an easy feedback. /Per Jessen, Zürich _______________________________________________ swinog mailing list swinog@lists.swinog.ch http://lists.swinog.ch/cgi-bin/mailman/listinfo/swinog
