Have you not checked back at the tickets to see followup comments?

On 7 Mar 2012, at 16:58, Charlotte Wolter <techl...@techlady.com> wrote:

> Richard,
> 
>         I have posted tickets twice to TRAC in the last two days, and have no 
> communication about my issues. What "requests" are you referring to?
> 
> --C
> 
> At 07:50 AM 3/7/2012, you wrote:
>> Charlotte Wolter wrote:
>> > I'm having that problem and still having several others in 
>> > Potlatch 2. I can't add points. If I try to add a point, I can 
>> > no longer highlight any ways. I have to save my work, go 
>> > back to "View" and then return to "Edit," which reloads 
>> > Potlatch 2.
>> 
>> Charlotte, we are trying to help you, but we can't do that without you
>> coming up with some more information - as has been requested - and ideally
>> using the proper bug-tracking system rather than the mailing lists.
>> 
>> Just a mention of where this is happening would be good, as requested here:
>> 
>> http://trac.openstreetmap.org/ticket/4275
>> 
>> Though it would really help if you could follow the guidelines in
>> http://trac.openstreetmap.org/newticket :
>> 
>> [start quote]
>> 
>> * How to be a helpful bug reporter *
>> 
>> Where you can, always provide "steps to reproduce" - in other words, a
>> series of instructions that the developers can follow to reproduce your bug.
>> The more you can do to pinpoint the problem, the more likely it'll be fixed.
>> 
>> 1. Give any pertinent details of your system (operating system and version,
>> browser and version, etc.).
>> 2. If the problem is with a web page or web application, give its URL. If
>> the problem is encountered with a particular set of data, say what (e.g. a
>> location in OpenStreetMap).
>> 3. Explain what you are doing, click-by-click.
>> 4. Explain what you expect to happen.
>> 5. Explain what is happening instead.
>> 
>> [end quote]
>> 
>> When it says "click-by-click" it _means_ click-by-click. Explain what you
>> are doing _precisely_, so that a developer can follow the steps you are
>> taking. When you say "I can't add points" that could mean a million things -
>> by dragging-and-dropping from the left-hand panel? By shift-clicking in a
>> way? By double-clicking on the page? Who knows.
>> 
>> Richard
>> 
>> 
>> 
>> --
>> View this message in context: 
>> http://gis.19327.n5.nabble.com/Fwd-Re-Mapnik-slower-than-usual-tp5544499p5544528.html
>>  
>> Sent from the USA mailing list archive at Nabble.com.
>> 
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> Charlotte Wolter
> 927 18th Street Suite A
> Santa Monica, California
> 90403
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> techl...@techlady.com
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> 
> The Four Internet Freedoms 
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