Im sure either TRAC http://trac.edgewall.org/ or TRAC-HACKS www.trac-
hacks.org has it.
This is a great (and what seems like) defacto ticketing system, I use
it all the time and rarely ever work w/o it. I install it for free @
client sites just so I can stay sane on a project. But I can see it
being used as a general ticket system w/ ease (however Python skills
required). A PHP version anywhere?
- Jon
On May 17, 2007, at 4:35 PM, Michael B Allen wrote:
There are a LOT of support ticket systems around. You might want to
checkout freshmeat.net. Unfortunately it seems like no particular one
ever never suits your needs (which explains why there are so many).
The support ticket system I always wanted was one that just used IMAP
for everything where the "tickets" where really just emails. So when
someone searched tickets it really just used IMAP to talk to the local
IMAP server. Also there would be a mail processing script to identify
or insert a ticket number in the subject line. Etc. Never found such
a thing.
Mike
On Fri, 18 May 2007 01:46:22 +0530
"Aniesh joseph" <[EMAIL PROTECTED]> wrote:
Hello,
I want to build a Support Ticket Sytem. I need to register for
tickets
through mail.Two task is :
1. Whenever I recieved a mail from the clients, I have to register
for a
ticket.
2. Read the contents of the mail.
I am working on LAMP. How can accomplish the two tasks in a PHP-
MYSQL? Can
someone help me ?
Regards
Aniesh Joseph
--
Michael B Allen
PHP Active Directory Kerberos SSO
http://www.ioplex.com/
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