Hello,

If a retail copy of Window-Eyes is in use, and a replacement is needed, 
we can furnish a copy either on CD or via download. Please contact us 
directly at (802) 362-3612 or wesupp...@aisquared.com for more information.

Thanks,
Steve


On 4/9/2015 2:38 PM, Tom Kingston via Talk wrote:
> Okay, Brendon. So we both learned from Mark about the difference with 
> Window-Eyes for Office, which is not what Loy is running. So he cannot 
> download a full install of 9.1.
>
> Yes, I know you're trying to help. But no, I am not going to ignore 
> incorrect information that is going to waste the time of others or 
> cause them more problems because you don't want to hear it. The 
> purpose of this list is to help each other. That is what I'm trying to 
> do. And if I post incorrect information I welcome a correction.
>
> Regards,
> Tom
>
>
> On 4/9/2015 6:14 AM, brendoncdono...@icloud.com wrote:
>> Hello! Again, yes you can! Through the window eyes for office offer! 
>> I would kindly ask! That if you do not like how I support the other 
>> people! To please do not read my emails or respond to me!  We are all 
>> not perfect! And we all make mistakes.I'm only trying to help out 
>> where I can!
>>
>> :)
>>
>> Warm Regards, Brendon Donohue
>>
>> On 9 Apr 2015, at 8:09 am, Tom Kingston <tom.kings...@charter.net> 
>> wrote:
>>
>> Again, Brendon, no! He cannot do that. The 9.1 he will download is an 
>> upgrade, not a full installation. It requires Window-Eyes to be 
>> installed in order to upgrade that existing installation.
>>
>> Again, I apologize for my bluntness, Brendon. But you really need to 
>> do your homework and read what I and others say compared to what 
>> you've said before answering every question on this list. You're 
>> offering a considerable amount of incorrect information. And you 
>> often think I've said what you have when in fact it is the complete 
>> opposite.
>>
>> Regards,
>> Tom
>>
>>
>>> On 4/8/2015 4:57 PM, brendoncdono...@icloud.com wrote:
>>> Hi, that's what I'm saying! He needs to remove the version installed 
>>> from the CD from his computer! Download window eyes 9.1 install 
>>> that. See if that helps? Thank you.
>>>
>>> Warm Regards, Brendon Donohue
>>>
>>> On 9 Apr 2015, at 5:28 am, Tom Kingston <tom.kings...@charter.net> 
>>> wrote:
>>>
>>> No you can't. As has always been the case you can only download the 
>>> 9.1 upgrade to install on an existing installation of Window-Eyes.
>>>
>>> Tom
>>>
>>>
>>>> On 4/8/2015 2:19 PM, brendoncdono...@icloud.com via Talk wrote:
>>>> Hi, yes you can.thank you.
>>>>
>>>> Warm Regards, Brendon Donohue
>>>>
>>>> On 9 Apr 2015, at 3:29 am, Loy via Talk 
>>>> <talk@lists.window-eyes.com> wrote:
>>>>
>>>> I installed from the WE 9 CD and tried to install the upgrade, 
>>>> that's when I got the message that it could not upgrade this 
>>>> version.  I haven't uninstalled yet. Can you download a full 
>>>> version of 9.1?
>>>>
>>>> ----- Original Message ----- From: "net bat via Talk" 
>>>> <talk@lists.window-eyes.com>
>>>> To: <brendoncdono...@icloud.com>; "Window-Eyes Discussion List" 
>>>> <talk@lists.window-eyes.com>
>>>> Sent: Wednesday, April 08, 2015 1:00 PM
>>>> Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
>>>>
>>>>
>>>>> if it still won't install  use a full install cd useing narrator 
>>>>> or nvda and arrow to custom and use the emergency removal tool 
>>>>> that is on the cd. i don't think this option is availible with the 
>>>>> 9.1 downloadable upgrade.
>>>>>
>>>>> -----Original Message----- From: brendoncdono...@icloud.com via Talk
>>>>> Sent: Wednesday, April 08, 2015 12:17 AM
>>>>> To: Loy ; Window-Eyes Discussion List
>>>>> Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
>>>>>
>>>>> Hi, completely remove your older version! And then try the install 
>>>>> of the new version.thank you.
>>>>>
>>>>> Warm Regards, Brendon Donohue
>>>>>
>>>>> On 8 Apr 2015, at 6:15 am, Loy via Talk 
>>>>> <talk@lists.window-eyes.com> wrote:
>>>>>
>>>>> I installed WE 9 from CD on a new Dell 8.1 computer and then 
>>>>> downloaded and started to install 9.1 update and I get a message 
>>>>> that this version of WE installed on computer will not update with 
>>>>> this update. What can I do?
>>>>> _______________________________________________
>>>>> Any views or opinions presented in this email are solely those of 
>>>>> the author and do not necessarily represent those of Ai Squared.
>>>>>
>>>>> For membership options, visit 
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>>>>> _______________________________________________
>>>>> Any views or opinions presented in this email are solely those of 
>>>>> the author and do not necessarily represent those of Ai Squared.
>>>>>
>>>>> For membership options, visit 
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>>>>> _______________________________________________
>>>>> Any views or opinions presented in this email are solely those of 
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>>>>>
>>>>> For membership options, visit 
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>>>> "For God sent not his Son into the world to condemn the world; but 
>>>> that the world through Him might be saved." John 3:17
>>>>
>>>>
>>>> _______________________________________________
>>>> Any views or opinions presented in this email are solely those of 
>>>> the author and do not necessarily represent those of Ai Squared.
>>>>
>>>> For membership options, visit 
>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/brendoncdonohue%40icloud.com.
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>>>> _______________________________________________
>>>> Any views or opinions presented in this email are solely those of 
>>>> the author and do not necessarily represent those of Ai Squared.
>>>>
>>>> For membership options, visit 
>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/tom.kingston%40charter.net.
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>>>
>>
> _______________________________________________
> Any views or opinions presented in this email are solely those of the 
> author and do not necessarily represent those of Ai Squared.
>
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>

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