I would recommend rebooting a second time after you're prompted to do so
when the WE 9 installation completes. After doing so, and letting things
settle down for a few minutes, then try installing 9.1.
I don't recall problems particular to installing updates, however, I
have occasionally seen minor quirks after the first reboot and
discovered most if not all vanished after the second.
Good luck,
Tom
On 4/8/2015 7:03 PM, Loy via Talk wrote:
That is what I thought. So, I'll uninstall WE 9 and reinstall then try
again. Thanks
----- Original Message ----- From: "Chris Skarstad via Talk"
<talk@lists.window-eyes.com>
To: <brendoncdono...@icloud.com>; "Window-Eyes Discussion List"
<talk@lists.window-eyes.com>
Sent: Wednesday, April 08, 2015 6:15 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
You can not download the full version of Window-eyes 9.1 from the
web. you simply can not do it, no matter how you slice it. You can
download an upgrade file, but not the full version of 9.1.
I think that's a neat idea that the AI squared guys should think about
doing in the future, as a lot of companies are moving away from
delivering their programs on physical media.
On 4/8/2015 4:57 PM, brendoncdono...@icloud.com via Talk wrote:
Hi, that's what I'm saying! He needs to remove the version installed
from the CD from his computer! Download window eyes 9.1 install that.
See if that helps? Thank you.
Warm Regards, Brendon Donohue
On 9 Apr 2015, at 5:28 am, Tom Kingston <tom.kings...@charter.net>
wrote:
No you can't. As has always been the case you can only download the
9.1 upgrade to install on an existing installation of Window-Eyes.
Tom
On 4/8/2015 2:19 PM, brendoncdono...@icloud.com via Talk wrote:
Hi, yes you can.thank you.
Warm Regards, Brendon Donohue
On 9 Apr 2015, at 3:29 am, Loy via Talk <talk@lists.window-eyes.com>
wrote:
I installed from the WE 9 CD and tried to install the upgrade,
that's when I got the message that it could not upgrade this
version. I haven't uninstalled yet. Can you download a full version
of 9.1?
----- Original Message ----- From: "net bat via Talk"
<talk@lists.window-eyes.com>
To: <brendoncdono...@icloud.com>; "Window-Eyes Discussion List"
<talk@lists.window-eyes.com>
Sent: Wednesday, April 08, 2015 1:00 PM
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
if it still won't install use a full install cd useing narrator or
nvda and arrow to custom and use the emergency removal tool that is
on the cd. i don't think this option is availible with the 9.1
downloadable upgrade.
-----Original Message----- From: brendoncdono...@icloud.com via Talk
Sent: Wednesday, April 08, 2015 12:17 AM
To: Loy ; Window-Eyes Discussion List
Subject: Re: can't install WE 9.1 update on Win 8.1 Dell computer
Hi, completely remove your older version! And then try the install
of the new version.thank you.
Warm Regards, Brendon Donohue
On 8 Apr 2015, at 6:15 am, Loy via Talk
<talk@lists.window-eyes.com> wrote:
I installed WE 9 from CD on a new Dell 8.1 computer and then
downloaded and started to install 9.1 update and I get a message
that this version of WE installed on computer will not update with
this update. What can I do?
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