Marc, I didn't see the option to purchase an SMA online the other day but noticed in one of your previous emails that a request could be sent to sales. I sent an email request and got an automatic reply that my request had been received and was being reviewed. What does that mean? Will I eventually get something more from them or would it be better to just call?
Thanks, Nancy ----- Original Message ----- From: Marc Solomon via Talk <talk@lists.window-eyes.com> To: Shannon <shan...@bartchroofing.com>,'Window-Eyes Discussion List' <talk@lists.window-eyes.com> Date: Wednesday, July 29, 2015 9:32 am Subject: RE: upgrading to window-eyes 9.2 > > > Hi Shannon, > You should be able to order an SMA via the online catalog. Here is a link: > https://www.gwmicro.com/Catalog/Window-Eyes/?moreInfo=9100-022. Look for the > Add To Cart link on this web page. You can also give our orders team a call > if it would be more convenient. The number is 802-362-3612. > Regards, > Marc > > -----Original Message----- > From: Shannon [mailto:shan...@bartchroofing.com] > Sent: Wednesday, July 29, 2015 9:16 AM > To: Marc Solomon <msolo...@aisquared.com>; 'Window-Eyes Discussion List' > <talk@lists.window-eyes.com> > Subject: RE: upgrading to window-eyes 9.2 > > Good morning. > I have WE9.1 with no SMA left. I used my last one to get 9.0. When I go to > the update page the only option I can find is the $49.00 add to cart for the > 9.2 update. How do I find the SMA purchase button? > Thanks > Shannon > > -----Original Message----- > From: Talk > [mailto:talk-bounces+shannon=bartchroofing....@lists.window-eyes.com] On > Behalf Of Marc Solomon via Talk > Sent: Tuesday, July 28, 2015 9:00 AM > To: Casey; Window-Eyes Discussion List > Subject: RE: upgrading to window-eyes 9.2 > > Casey, > A Software Maintenance Agreement (SMA) can be purchased in the US for $199 > assuming you own Window-Eyes 9.0/9.1. I believe it will cost around $20 more > if you want to get your software on CD. Please refer to the Window-Eyes 9.2 > read me for more details about the changes and fixes in this latest release. > Here is the link: > http://www.gwmicro.com/Window-Eyes/Version_History/index.php?details=9.2.0.0 > .. When I skimmed through it just now, I did find a few improvements relating > to Thunderbird. You will need to decide for yourself if you need the upgrade > as each person's situation is unique. The Ai Squared telephone number is > 802-362-3612. Once you call in, the automated attendant will give you options > for reaching our different departments. The email address you can use to > reach Window-Eyes support is wesupp...@aisquared.com and you can send sales > inquiries and order requests to sa...@aisquared.com. > Regards, > Marc > > -----Original Message----- > From: Talk > [mailto:talk-bounces+msolomon=aisquared....@lists.window-eyes.com] On Behalf > Of Casey via Talk > Sent: Tuesday, July 28, 2015 9:14 AM > To: Window-Eyes Discussion List <talk@lists.window-eyes.com> > Subject: upgrading to window-eyes 9.2 > > Hi okay I have been trying to upgrade to the latest window-eyes. > And I am unable to cause I don't have an MA left to do so. > So first of all how much would it cost me to get an MA again so that I will > be able to get the next set of upgrades? > Also how much once that is done will it cost me to get A CD copy of the > latest window-eyes? > So did you address any of the issues with Thunderbird in the latest version > of window-eyes? > So what all fixes or changes will us windows seven users find in this new > version? > Or are most of the fixes and improvements for windows 10? > So if you have windows seven still do you really need to upgrade to the > latest version of window-eyes or is there some improvements that will be good > for us windows seven users as well? > Also what telephone number and e-mail address do we now use to contact your > company for ordering and technical enquires? > > > -- > Casey > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/msolomon%40ais > quared.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/shannon%40bart > chroofing.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > > > > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/nancib%40bellsouth.net. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
