Hi, Dave. I did the same thing - called them, explained my story, and before I knew it, they sent me my authorization via email. It's as though they said "Oops," and got it done; no muss no fuss. Yes, I'd suggest you call Monday as well.--Matthew Chao


On 5/19/2017 8:45 PM, Dave via Talk wrote:
Hello Jo,

Some here received their Authorization codes within a few minutes to
three or more days.    Some were told they would have them mailed to
their home address.

I was told it would be three days.  Three days came, and I still had
nothing, so I called.  They did some magic on their end, and within 10
minutes I had my Codes and could proceed with the Window Eyes to Jaws
migration

If I had not called, I have a feeling I would still be waiting for them.

Not sure why mine and others took longer, but if you've been waiting,
I'd give them a call on Monday morning.

Grumpy Dave


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