Hi Lloyd,

I'm running Windows 10 and I guess I was switched to the 64-bit Firefox as well.

Best,

Rod

-----Original Message-----
From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] 
On Behalf Of Lloyd Rasmussen via Talk
Sent: October 9, 2017 1:46 PM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Cc: Lloyd Rasmussen <l...@sprynet.com>
Subject: Re: Latest Firefox, and accessibility

Yes, I did try ctrl-N to open a new window. And now I have a hint as to the 
problem.
I restarted with JAWS 18 and went to the release notes for version 56.0.1. 
It was released today. One of the changes, right up front, is that if a 
32-bit version was running under 64-bit Windows 7, they switch you to the 
64-bit version of Firefox.
I think another nail has been hammered into the Window-Eyes coffin. Having 
said that, there are still plenty of things you can do with Window-Eyes.



Lloyd Rasmussen, Kensington, MD
http://lras.home.sprynet.com
-----Original Message----- 
From: Nick Sarames via Talk
Sent: Monday, October 09, 2017 1:32 PM
To: Lloyd Rasmussen via Talk
Cc: Nick Sarames
Subject: Re: Latest Firefox, and accessibility

Did you try the work-around (control-n)?

On 10/9/2017 1:29 PM, Lloyd Rasmussen via Talk wrote:
> Maybe that's what happened, but I'm not sure of that.
> A new 56.01 update was available when I checked this morning. I am going
> to reboot and try again, but my first finding with this new minor update
> is that browse mode is no longer available anywhere in Firefox. You can
> still read the menus and can tab to items, but are not even offered the
> possibility of opening browse mode with Window-Eyes. The plot thickens!
>
>
>
> Lloyd Rasmussen, Kensington, MD
> http://lras.home.sprynet.com
> -----Original Message----- From: Rod Hutton via Talk
> Sent: Monday, October 09, 2017 1:24 PM
> To: Window-Eyes Discussion List
> Cc: Rod Hutton
> Subject: RE: Latest Firefox, and accessibility
>
> Hi David,
>
> I can certainly confirm that your workaround, namely, to open another
> tab, wherein Window-Eyes works as before.
> My guess is that, on startup, the set file is not associated with the
> browser window, but, rather, with the Firefox application window.
> I've run into this problem before, when, all of a sudden, focus got lost
> and stuck in the application window, since this is all I heard when I
> read the title bar.
> This hadn't happened for some time, and we'll see what happens now that
> I can begin testing it again.
> Thanks so much for your effort in diagnosing this problem, and we'll
> report back our experiences.
>
> All the best,
>
> Rod
>
> -----Original Message-----
> From: Talk
> [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On
> Behalf Of David via Talk
> Sent: October 8, 2017 8:31 AM
> To: Window-Eyes Discussion List <talk@lists.window-eyes.com>; Lloyd
> Rasmussen <l...@sprynet.com>
> Cc: David <trailerda...@hotmail.com>
> Subject: Re: Latest Firefox, and accessibility
>
> Seems this is going to be the kind of never-ending story.
>
>
> This morning, I had to restart my computer for some reason. After
> rebooting, all the sudden I do see the same behavior in Firefox, as
> reported by others. You can turn off Browse mode, and tab around the
> website. You can reach all the menus. But with browse mode turned on,
> there is absolutely no luck in having WinEyes read anything to you.
>
>
> Now, i would not let this throw me off. I have been experimenting quite
> a bit here now, and here is at least some kind of a workaround. Wonder
> if some of you - who have trouble with Firefox 56 - please could report
> back if you see the same behavior.
>
>
> 1. Open Firefox.
>
> 2. Open any website of your choice, by typing in the address in the
> address bar, and hitting enter, just like you have always done.
>
> 3. The site comes up, but you cannot navigate it with WinEyes.
>
> 4. Try turn off Browse mode, and now use tab. Do you hear the different
> links and controls spoken?
>
>
> Then the workaround.
>
> 1. with all firefox windows closed, open Firefox, and direct it to any
> website you might like.
>
> 2. Hit Ctrl-N, and a new session of Firefox will open in a separate 
> window.
>
> 3. In this new window, open any website you desire - even the very same
> one you opened in the first window.
>
> 3. The website in the new ((or second) window, can be navigated just
> like ever before.
>
> 4. Go back to the first window you had opened with Firefox, and close it
> with F4.
>
> 5. From here, keep navigating Firefox as much as you like, in the newest
> window. You even can open as many windows and tabs as you want, and
> WinEyes seems to work just fine.
>
>
> The ones of you, who have been able to work with Firefox 56 so far, have
> you rebooted your computer after updating to this version? If not, I am
> starting to wondering if there could be something going on.
>
>
> Why I had to reboot my computer this morning, was because I had started
> Jaws, and it reported that an update for version 18.04 was available.
> After updating, it requested the computer rebooted.
>
>
> Funny thing is, that yesterday my WinEyes worked perfectly well with
> Firefox 56. This morning, updating Jaws and then rebooting the computer,
> my WinEyes starts to have trouble with Firefox.
>
>
> Sure, it all would be coincidents, wouldn't it? And of course, we could
> go on asking if anyone who are having no trouble with WinEyes in
> Firefox, also do not have Jaws installed, or even have not updated their
> Jaws version. i would have been willing to uninstall Jaws, just to make
> sure there is no cross-over issues, but would that not cause me to use
> an extra Jaws installation when reinstalling it on the computer? Or,
> does Jaws recognize it has already been installed here before, and hence
> abstain from counting the new reinstallation against my three available
> installations under the license? I really would have been willing to
> say, there would be no way for Jaws to interfere, all the time only
> WinEyes is loaded on the computer. But still, it all makes me wonder a 
> bit.
>
>
> OK, I could live with the extra hazzle, of always opening a Firefox
> session, and then hitting Ctrl-n, and start my browsing from the new
> session. The thing that now puzzles me, is why things work in the second
> session, but never in the first, of Firefox. Could that be due to some
> bug in the browser, or is the second session opening with different
> settings - deep down in the hundreds of settings of the browser? Wonder
> if a report to Mozilla would bring some clarification here, but not sure
> where or how to submit any bug report to the Mozilla team.
>
>
> To spin a little bit further on the whole issue, I did try Firefox in
> its dedicated safe mode, and there I was able to navigate with WinEyes.
> it of course might all be due to some kind of add-on, that troubles
> WinEyes in the newest Firefox version. But that all will have to be
> determined through intensified further investigation.
>
>
> Till now, these are my findings, and I hope others can contribute with
> further findings, confirmations and ideas for solutions. Somehow seems
> we have to trace exactly what causes the issue, before we can start
> determining if WinEyes and Firefox 56+ can ever be made to work
> hand-in-hand.
>
>
> All just for your information.
>
>
> On 10/7/2017 7:02 PM, Evan Reese via Talk wrote:
>> That was me, using WE 8.4 on a Windows 7 laptop with Firefox 56.0 32 bit.
>> I just had it open and went to three different sites, including the
>> BARD site. It works the same as always for me.
>> Evan
>>
>> -----Original Message----- From: Lloyd Rasmussen via Talk
>> Sent: Saturday, October 07, 2017 9:32 AM
>> To: Window-Eyes Discussion List
>> Cc: Lloyd Rasmussen
>> Subject: Re: Latest Firefox, and accessibility
>>
>> I am puzzled that someone reported that Firefox 56 worked with
>> Win-Eyes 8.4.
>> It doesn't work for me with Win-Eyes 9.5.4.
>> David, Browse mode is available, but you get nothing but dings when
>> you move
>> the arrow keys, and no output when you use the Tab or shift-Tab key.
>> You can
>> read the menus. You can read anything you can tab to while browse mode is
>> turned off. Sometimes Firefox.set doesn't seem to load, but even when it
>> does, the situation remains the same.
>> I'm running Windows 7 64-bit, but the 32-bit version of Firefox is what
>> wants to run. I believe I tried disabling add-ons also, with no effect. I
>> get most of the same results on a different computer running Windows 10.
>> And even if we didn't have trouble with Firefox version 56, we are pretty
>> much guaranteed to have trouble with FF 57 which comes out next month.
>> I like Firefox, but if I'm going to continue to use it, it will have
>> to be
>> with NVDA, JAWS or Narrator for Windows 10.
>> Everyone should read the latest blog from Marco Zehe to understand
>> more of
>> what is going on:
>> https://www.marcozehe.de/2017/09/29/rethinking-web-accessibility-on-windows/
>>
>>
>>
>>
>>
>> Lloyd Rasmussen, Kensington, MD
>> http://lras.home.sprynet.com
>> -----Original Message----- From: David via Talk
>> Sent: Saturday, October 07, 2017 8:14 AM
>> To: Window-Eyes Discussion List
>> Cc: David
>> Subject: Re: Latest Firefox, and accessibility
>>
>> Pure guessing here.
>>
>>
>> When the Firefox window comes up, are you able to access the menus? If
>> so, Go to Help, and scroll down to
>>
>>     Start with add-ons disabled,
>>
>> and press Enter. This should let Firefox start in its own safe-mode;
>> which btw does have nothing to do with Windows safe-mode. You can read
>> more here:
>>
>> https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
>>
>>
>>
>>
>> Alternatively, they say you should be able to do it via the start menu.
>>
>>    1. Press Win-R, and type:
>>
>>     Firefox -safe-mode
>>
>> (please notice the dashes).
>>
>> 2. Press Enter, and the Firefox should open in a safe-mode window.
>>
>> I have not tested either of these aproaches, so take it for what a
>> search on the net is worth.
>>
>>
>> I further take it, that you have done the two obvious things:
>>
>> 1. Make sure Browse mode is turned ON, by pressing Ctrl-Shift-A. I am
>> ready to presume, that you will have a message spoken to you, saying:
>>
>>     Browse Mode Is Not Available.
>>
>> 2. Check that the correct set file is loaded. Press Insert-L, and it
>> should say
>>
>>     Firefox.set.
>>
>>
>> To me, it could seem like you have some kind of a message window that
>> opens when you open Firefox, and which get the thing stucked. if you
>> press Ctrl-Shift-T, does it tell you a website, or does it say
>> About:Blank, and then Firefox? Alternatively, does it say something like:
>>
>>     Firefox Message?
>>
>> If the latter, there is a message on the screen, which you might have
>> varying luck in reading. You could try hitting the Ctrl-Shift-W twice,
>> to have WinEyes do its most aggressive reading of the full window.
>>
>>
>>
>> Even loading NVDA, while you are on the Firefox window, with WinEyes
>> still running. What does NVDA do? Is it able to navigate anything, or
>> even read any messages to you, that WinEyes was unable to pick up?
>>
>>
>> Lastly, do you have two eyes there? Do they see anything on the screen?
>> Like if you load a website, are they able to read the contents? Somwhere
>> in the WinEyes control panel - and forgive me for not remembering
>> exactly where - I do hold there is a setting for turning on a small
>> window, indicating to a sighted person what exactly you are seeing with
>> the screen reader. Have never used the feature myself, so not sure how
>> helpful it would be. But it might be useful enough to determining if the
>> screen reader has gone for a hike in the cyber mountains, due to some
>> Firefox food that Eloquence disagrees in. Once you have chased the
>> reason for your issue, you might want to hold a KitCat up in front of
>> the screen reader, and see if Eloquence could please get into a better
>> mood. Smiles.
>>
>>
>> For now, these are my best guesses. Perhaps your reporting back any
>> results of the suggestions might help others in guiding you further.
>> Since seemingly some users are having issues and others not, it seems
>> something in the newer versions of Firefox might be triggering certain
>> setups. This could be worth reporting to the Mozilla team, in hope they
>> might have some logs that could tell what changes in settings and
>> behavior probably causing the issues. But prior to doing any reporting
>> to them, it might be worth an attempt in tracing the exact issue.
>>
>>
>> Of course, many might argue that NVDA and Jaws do not have any issues.
>> Be as it might. Apparently there must be something that causes WinEyes
>> to have its hickups, on certain systems. Could we trace the health
>> issue, we might be able to remedy the WinEyes disease. Smiles.
>>
>>
>> Just for the fun of it, in Firefox under Help, try pressing Enter on the
>> item that says:
>>
>>     Health Report.
>>
>> What do you get there? Should give you some technical information.
>> Likely nothing important in this case, but just to see if it at all
>> could tell anything for further tracing. It at least would report if any
>> of your Add-ons have caused Firefox to get an aching toe. In such a
>> case, offering it a donut and a cup of coffee for free, might cheer it
>> up a bit. Smiles.
>>
>>
>> Sorry for not being of all that much help, and hope you don't mind my
>> sense of humor on an early Saturday morning.
>>
>>
>> On 10/7/2017 1:04 PM, bj colt via Talk wrote:
>>> Hi David,
>>>
>>> I followed your instructions but got the same ding noise I get when
>>> firefox upgrqades to the latest version. I am running the 32 bit
>>> version.
>>>
>>> I pressed alt d, then f6. The same ding. Like being in an edit box
>>> that is stuck there. All I hear is ding. I have uninstalled firefox 3
>>> times since last night and each time firefox has upgraded. Even though
>>> I have it set not to upgrade.
>>>
>>> It is strange how some people aring this phenomenon and others aren't.
>>> My friend is running firefox, same version as I am. windows 7. pentium
>>> processor, 500 ghz hard drive. 8 gig ram. All very wierd.
>>>
>>> It does seem like a focus problem but what and why?
>>>
>>> Live long and prosper, John
>>>
>>> -----Original Message----- From: David via Talk
>>> Sent: Saturday, October 07, 2017 11:02 AM
>>> To: Window-Eyes Discussion List ; WE English Mailinglist
>>> Cc: David
>>> Subject: Re: Latest Firefox, and accessibility
>>>
>>> Forgot to say, I am still running Windows7 pro 64bit, in case the OS
>>> might be the bottleneck.
>>>
>>>
>>> On 10/7/2017 12:01 PM, David via Talk wrote:
>>>> I do not want to start a new lengthy arguing over accessibility issues.
>>>> Yet, a few days ago, we had a discussion running here, as to the latest
>>>> version of Firefox - 56 - which some users had experienced issues with.
>>>>
>>>> I did not have any intention in running into accessibility issues, and
>>>> hence told my Firefox never to update. It is done under tools, Options,
>>>> Advanced, and choose the update tab. Nevertheless, this morning when
>>>> starting my Firefox, it still updated itself. I got the message on the
>>>> screen, that the update was taking place, and though I could say a few
>>>> things about a setting in the Firefox options, which apparently is
>>>> nothing but useless - I had no choice but to let the update complete
>>>> itself. My reasoning was that first it insisted on upgrading, I could
>>>> always roll it back afterwards.
>>>>
>>>> When the upgrading was finished, I checked under Tools, Help, About -
>>>> and the current installation says
>>>>
>>>>       Firefox 56.0, 32bit.
>>>>
>>>> I now have used it for a couple of hours, browsing around, and do
>>>> see no
>>>> trouble with this version of Firefox, along with the latest (and last)
>>>> version of WinEyes, that is, version 9.5.4.
>>>>
>>>> I do recall there has been a few comments about the 64bit version of
>>>> Firefox from the past. And hence i was wondering if the users who told
>>>> us not to update to the latest Firefox, due to their accessibility
>>>> issues, would happen to be running the 64bit version.
>>>>
>>>> As an alternative, in attempting to see a reason for some experiencing
>>>> trouble in latest version, I do wonder if there could be a focusing
>>>> issue. Would any of you, who initially reported the loss of
>>>> accessibility in Firefox 56, maybe want to try the following.
>>>> 1. Open Firefox, and go to any website.
>>>> 2. Press Alt-D, as in Delta.
>>>> 3. Press F6.
>>>> 4. Try navigating the website.
>>>> Are you still unable to perform any action on the page? If so, check
>>>> under Help/About,and see if you are running 64- or 32bit version.
>>>> Please
>>>> note, a 32bit software can be run perfectly well on a 64bit machine,
>>>> but
>>>> you cannot run a 64bit software on a 32bit computer. Most computers now
>>>> aday, are 64bit machines, and yet, often you are encouraged to run the
>>>> 32bit software, due to the 64bit technology being more vulnerable for
>>>> technical issues.
>>>>
>>>> This is no attempt in advicing anyone, in their choice of browser or
>>>> version. I am just curious why some have reported their systems facing
>>>> issues, whereas my system had none. Could it even be there was
>>>> something
>>>> going wrong in your updating process? Or, could it be due to some of
>>>> the
>>>> add-ons you have installed under Firefox, and which no longer are
>>>> up-to-date, due to the new add-on policy of the Mozilla group? Try
>>>> starting your Firefox with all Add-ons disabled, and see if that solves
>>>> any issues.
>>>>
>>>> Really, it would be bad, should a number of users ditch an otherwise
>>>> good browser, or abstain from updating, due to some misunderstood
>>>> accessibility issues. That's why, I decided to report my findings,
>>>> hoping to hear from others who could shed further light on what
>>>> possibly
>>>> could cause issues for some. Perhaps we even could help them solve
>>>> their
>>>> issues, and have them back up running the Firefox browser again; even
>>>> with last version of WinEyes.
>>>> _______________________________________________
>>>> Any views or opinions presented in this email are solely those of the
>>>> author and do not necessarily represent those of Ai Squared.
>>>>
>>>> For membership options, visit
>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com.
>>>>
>>>>
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>>>
>>> _______________________________________________
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>>> author and do not necessarily represent those of Ai Squared.
>>>
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>>
>> _______________________________________________
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>> author
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>
> _______________________________________________
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> author and do not necessarily represent those of Ai Squared.
>
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