Hi Carol,  I am not sure what to say about your comment regarding a possible problem with your video.  However, realizing that WE is no longer a viable product,I'll offer a possible suggestion.  I am currently running WE 95.4 on a win 10 system and use TB all the time.  Not sure what version of TB I have.  On occasions,  I had something similar to what you are describing.  What I found was that when TB started, WE failed to load the TB setfile.  So, if your system is still running and you can get into TB, press control backslash to get to the we control panel and if WE doesn't announce the setfile, press shift-T and it should say which setfile is loaded.  At that point if it is not the TB setfile, simply press escape to go back to TB and then the TB sefile will become active.  Hope this helps.  Bernie

On 10/23/2021 9:53 PM, Carol Smith via Talk wrote:
Hi Thomas,

My email is thunderbird.  It has always worked on my win10 computer until the other day.  As I stated, sometimes, I can use the ctrl-shift-w command and the portion of the screen that is visible will, but I can not read any further.  Also, If I find a link, I can click on it, but there is no speech saying what the link is for.  I have a feeling that the problem has something to do with the video output as I heard the pc say something about making changes to the video and it shut down.  I have not been prompted with any other otice.

Carol


On 10/22/2021 7:14 PM, Thomas Chan via Talk wrote:
Was it an email client or a web browser?

Regards,
Thomas N. Chan


On Fri, 22 Oct 2021 at 08:22, Carol Smith via Talk <
[email protected]> wrote:

Hi,

Recently, Microsoft thought I needed an update to my system so it
performed the update while I was asleep.  Mostly, things are running
correctly, but I am now having difficulty reading my email messages.
The title, who it was sent from and anything outside the editing area no
longer read.  Sometimes, I have been able to read with the ctrl-shift-w
command, but if the message is more than one aswreen, I can't get the
rest to read.  Does anyone have any ideas?  I would surely accept any
ideas.

Thank you,

Carol

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