W dniu 28.05.2015 18:33, Janko Mihelić napisał(a):
I'd like the following procedure:

 4. Later a mapper clicks the note, and it shows the text and the
problematic route.

I'm also interested in 5. - standard procedure for reporting routing errors to engine operators. =}

For OSRM I have just opened an issue on GitHub ( https://github.com/Project-OSRM/osrm-backend/issues ) and that's all - mission accomplished.

With MapQuest it was much harder to find how can I report another bug. Finally I have found "Residential Map or Route Errors" link on Support page ( https://support.mapquest.com/hc/en-us - looks like the link itself is dynamic, because it has issue number included). Help service was as quick as in OSRM, but they said MapQuest currently support is only active for USA and Canada and while they hope international routing will be also supported, they can only recommend me Open MapQuest with OSM data. =} After I said that I originally came from OSM itself, the help line operator said that he will "share this with our routing team but please note that we are not actively supporting international routing right now so I unfortunately can't make any promises as to when we might get to this." Maybe our technical team should talk with theirs to make better feedback channel available?

We're left with GraphHopper feedback for now, but I can't say anything about it, because I just don't have an issue with their service. =}

--
"The train is always on time / The trick is to be ready to put your bags down" [A. Cohen]


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