Hello Thomas, On Saturday, August 31, 2013 you wrote:
TF> Hello Jack, TF> On Thu, 15 Aug 2013 08:58:42 -0500 GMT (15-Aug-13, 20:58 +0700 GMT), TF> Jack S. LaRosa wrote: >> I have the MESSAGES.TBB file from her Carbonite backup of the SENT folder >> which >> I'll try to restore today. If the backup file is also corrupted, Carbonite >> also >> keeps earlier versions of everything it backs up so I should be able to >> retrieve >> an earlier version if necessary. TF> Did that work? Yes it did. It was the first time I'd ever tried to retrieve an earlier file from Carbonite and saw that I was presented with about 6 earlier files to choose from (by date). I picked one and as luck would have it, the "most important email" was in that file. >> I can think of no reason for all this trouble except that TB! is somehow >> broken >> and the only solution for that (to my knowledge) is to re-install TB! but I'm >> not sure if I can just simply re-install it over the existing TB!. TF> Yes, you can. In fact, I would try to just installl "again" over the TF> existing installation before uninstalling first. Well, since the emergency email retrieval was successful I think I'm going to leave well enough alone. Although, both she and I (two different computers) have seen occasional "divide by zero" error messages pop up when TB is started. I immediately shut TB down and re-start it and it always comes up clean, no error messages. She didn't know to do that and would blithely continue using TB after she cleared the message. I suppose we'll never know if that had anything to do with her losing emails. Still, I'd like to know what those messages mean. The next time I get one I'll contact the list for help. Again, I'd like to thank you and everyone else who helped me with this most recent problem. -- Best Regards, Jack LaRosa :usflag: Central Alabama Using The Bat! ver: 5.2. Running Windows 7 Pro ver 6 build 7601 Service Pack 1 ________________________________________________ Current version is 5.2.2 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
