Hi Jack,

JSL> Hello TBUDL'ers,

JSL> My wife tried to attach an .MP4 video (which resided on her desktop) to a 
new
JSL> email and received an "out of memory" error. I had her close then re-start 
TB!
JSL> but the same thing happened again. Any ideas why this would be happening?

Ok, what you'll need to do is find the Outbox directory used by TB on
your local machine. It should contain two files, a Message.TBB and a
"Message" file with either a TBI or a TBN extension. (You might want
to enable the display of file extensions for this, because Windows
deactivates the display of extensions by default, under the assumption
that users are too dumb to understand the meaning of file extensions.)

The TBB file(s) are the mail database(s). The TBI or TBN file(s) are
the index files. I would suggest renaming the TBI or TBN file, say
from "Message.TBN" to "OldMessage.TBN". (Essentially, save the file
just in case you need to put it back, right?)

Then, start TB. When it finds that the Message.TBI/TBN file is
missing, that should trigger a re-index process.

I would also recommend against sending anything from the Desktop. It
is not a real directory per se. It is a virtual directory that is
attached under the directory used by Windows for user accounts (as are
all of the "My..." directories). User account directories are
specially protected against user intervention/"interference". That
special protection may have interfered with the process of encoding
the MP4 for transmission. It's better to place files in directories
that have been created by the user (directly under the drive
partition, such as a D:\Upload directory).

-- 
Thanks,
David
Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3


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