Hi Jack, JSL> Hello Thomas,
JSL> On Wednesday, August 23, 2017 you wrote: TF>> Hello David, TF>> On Wed, 23 Aug 2017 07:34:18 +0200 GMT (23-Aug-17, 12:34 +0700 GMT), TF>> David Earl wrote: >>> Hi Jack, JSL>>>> Hello TBUDL'ers, JSL>>>> My wife tried to attach an .MP4 video (which resided on her desktop) to a new JSL>>>> email and received an "out of memory" error. I had her close then re-start TB! JSL>>>> but the same thing happened again. Any ideas why this would be happening? >>> My guess is that the size of the file is not the problem. TF>> [snip] TF>> Before we take any guesses, may I kindly suggest we wait for him to TF>> advise the file size. JSL> My apologies to all for not including pertinent information in the original JSL> email. It was sent in haste. JSL> So, The file size (.MP4) is 594,243,584 bytes. JSL> The computer's (Asus laptop) memory size is 8 GB. JSL> OS is Win 10 Home 64 bit. JSL> She is running TB! v6.0.12. JSL> I have not yet tried to duplicate emailing this file from my desktop but will do JSL> so soon. It was actually not so much of a guess, Jack, because I have seen the indicated error message before. I suggested the solution that resolved my problem. As far as guesses go, _*assuming*_ that the attachment file size is the problem is also a guess. Personally, I've sent files that were over a gigabyte through TheBat and, on a 32-bit system, the theoretical limit is 4 GB. I haven't checked on the 64-bit limit. Said size has nothing to do with RAM. The general cause of problems with attachment sizes are the limits placed on accounts by the ISP, especially when free accounts are used, not email clients. Those limits cannot cause problems until the message reaches the ISP's servers and can be examined by them. Such a problem should not affect the local computer. -- Thanks, David Using The Bat! v7.3.6 on Windows XP 5.1 Build 2600 Service Pack 3 ________________________________________________ Current version is 7.1 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
