Sunday, February 17, 2002, 12:00:01 AM, you wrote: GL> Saturday, February 16, 2002, 10:39:04 PM, Yuki Taga wrote:
>> Interesting. I have never had this happen, so let me see if I >> understand you correctly. You are saying that in auto-protect mode, >> Norton will stop a download if it detects a virus in a message coming >> it. Is that right? GL> --- GL> It depends on how you configure auto-protect mode. The reason that the GL> download stops is that NAV detects the virus and prevents TB from GL> accessing the infected file until it has completed the required GL> action. If NAV is configured to ask what to do with the infected file, GL> TB cannot complete processing the message until you have responded to GL> NAV. Because NAV is holding a message, waiting for your input, GL> subsequent messages cannot be processed until you respond. GL> However, if you configure NAV to automatically quarantine or delete GL> the infection without asking, it can deal with the infection without GL> waiting for your input, and thus should not prevent TB from completing GL> the download. GL> HTH, It is also important to know the differences between 2001 and 2002, as the email scanning mechanism is very different. There is no autodelete function for mail downloads in 2002 and both quarantine and repair on the mail scanner require user input, so any virus detection stops the mail download until this is done. After the 20th badtrans, this gets very tiresome. In 2001, infected mail attachments can be deleted by the mail scanner without interrupting the download at all, leaving the mail body intact and a virus information text file in place of the attachment. Symantec's advice on this change in 2002 is to turn the mail scanner off and rely on the resident scanner, as Geoff has indicated for 2001. This will have exactly the same problem (manual deleting of each infected attachment) unless you configure the resident scanner to autodelete which, unlike the mail scanner in 2002, can be done. This is, however, rather dangerous as it means that infections from other sources that affect system files could possibly lead to the deletion of system files before you have a chance to repair them, depending on what stage Norton picks the virus up. This is one reason why a separate mail scanner can be a good idea. Set the resident scanner to autoquarantine and it gets round this problem but still leaves quarantine filled up with infected files which have to be dealt with sometime. I had a lengthy correspondence with Symantec techies about the changes in 2002 and I got the distinct impression that they were not too keen on some of these themselves. It seems they were forced on them by their customer services people, who wanted a mail scanner that didn't require each account to be configured. They could only give them one at the expense of losing other functionality. I went back to 2001 - this works in XP, btw, if you run the symevent update file before rebooting after installation. John Rainer -- ________________________________________________________ Archives : http://tbudl.thebat.dutaint.com Moderators : mailto:[EMAIL PROTECTED] TBTech List: mailto:[EMAIL PROTECTED] Unsubscribe: mailto:[EMAIL PROTECTED] Latest Vers: 1.53d FAQ : http://faq.thebat.dutaint.com
