Hi Tim!
In message [EMAIL PROTECTED]">mid:[EMAIL PROTECTED] on Saturday, October 5, 2002, 5:51:11 PM, you wrote: T> After recently cleaning out all the viruses from my mother's computer, T> I've decided it's time she changed from Outlook Express to TB! T> I've set up her account in TB!, and set up AVG. I'm now trying to T> anticipate her problems in adjusting. She can just manage to use T> Outlook Express, Internet Explorer and Word. Anything else is too hard T> (I'm still not sure if she's understood how to use folders yet). T> 1. I know lots of people have problems with the editor when they first T> use it. What options should I have turned on? T> For my own use, I normally have Autoformat off and Autowrap on. My T> feeling is it's probably better to have Autoformat on for my T> mother, as she's unlikely to be able to reformat a block when she T> edits a line. T> 2. How do you make TB! ask for confirmation before going online? T> If the connection option is set to LAN or Manual, then it seems TB! T> will not do anything if there's no connection. If it's set to T> dial-up, then it connects without confirmation. That's what I've T> set it to at present, but I'd prefer for my mother to know with no T> doubt when she is going online. T> 3. HTML mail. T> I don't think my mother has any reason to send HTML mail, so that T> part's not a problem. T> Most of the HTML mail she receives is really just text sent as T> HTML. She also receives a few store catalogues and specials offers, T> which all display perfectly. T> However, each month she receives a report related to her breeding T> program. The report comes as an HTML mail. It should show six T> graphs, four tables, and some text. The figures are attached to the T> email. T> In TB!, these emails do not display correctly. The left edge (about T> 1 cm) of the first figure appears. Where the remainder of the T> figures should be is all blank. The tables and text appear T> correctly below the blank area of figures. T> If I double-click to open the html attachment in Internet Explorer, T> the figures do not appear. The space where each should appear is T> clearly marked, and there is a little picture icon in the top left T> corner of each rectangle, but I can't make the pictures appear. T> If I save all the attachments to a folder and open the message.htm T> attachment, I get the same as if I double-clicked in TB! T> Similarly if I export the email as .eml and open it in Outlook T> Express. T> The email received in Outlook Express displays perfectly. T> Unless someone can tell me how to make these emails display T> correctly in TB! (no complicated workarounds), I will have to T> uninstall TB! and go back to Outlook Express (unless someone can T> suggest another mailer that would be more secure and work perfectly T> for my mother). T> My mother returns tomorrow, and I leave tomorrow night. So this has to T> be solved quickly. I suspect that TB! has problems with displaying HTML. Here's what you can do to crank down the security in OE. Go to Tools | Options | Security. Set it for Restricted Zone, Warn when other applications try to send mail as me, and Do not allow potentially-dangerous attachments to be saved or opened. Then, go to IE, Tools->Internet Options->Security->Restricted Sites | Custom Level, Set everything to Disable or High Safety. Next, save that and click Tools-Windows Update, and make sure that you have all of the security patches installed. That will make OE about as secure as you can manage. -- --Scott. mailto:[EMAIL PROTECTED] Using The Bat! 1.61 under Windows XP 5.1 Build 2600 on an AMD Athlon XP 1900 (1.6G real, 1.9G effective) with 512MB. ________________________________________________ Current version is 1.61 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html