Hello Anne, Tuesday, July 6, 2004, 7:54:02 PM, you wrote:
<snip> A> Steve, A> If you buy it from somewhere other than Ritlabs direct (as I did A> from Amazon.co.uk) the serial number that comes with it is a A> single number, which has to be entered onto the Ritlabs auth reg A> page here: https://support.ritlabs.com/authreg.htm. This then A> generates the keys that are needed for registration. It would seem I have a similar problem as I downloaded the "upgrade" V2.11.02 and installed it flawlessly. It went pretty smoothly, but to my surprise, it appears to be a non-registered 10-day trail version. I previously had V2.00.nn installed and registered, but that didn't seem to matter in my case. Now, the version I had was given to me from a friend who tried it and didn't like The Bat! ... too complicated for him he said, so that may be part of the problem. And, come to think of it, he may have registered it with his name, etc., but I'mpretty sure he gave me serial number and other pertinent data I needed, but ... need to find it. Anyway, using the newly downloaded and installed V2.11.02 software and hoping to resolve this issue, I attempted via the Help menu to read the steps in "How to Register" by selecting said option and I get an informational message that lists a super long url to RitLabs and essentially reads "Access is denied". I will be contacting RitLabs as I'm playing with a 10-day Trail version here, but I do have a question. If things don't get resolved with them within the 10-day trail period, can I restore my previous version, i.e., V2.00.nn? Or am I S.O.L.? -- Best regards, subscriber2list ________________________________________________ Current version is 2.11.02 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html