Tim Mantyla wrote: My mission: create a user-friendly sales training manual.
**************** Audience = sales associates? How technology-savvy are they? Purpose = give them the info needed to present the product effectively? (the sizzle that goes with the steak)? Output format? PDF or HTML? Interactive via links for diving in to more detail about a feature? Should pretty much be a piece of cake. I'd set it up as a Wiki, myself, with the caveat not to abuse this audience by having them replace your testing crew. I would make it accessible only to limited subscribers, not open to everybody on the Internet. Support the Wiki with expert responses to their questions and other precious feedback in a timely fashion that proves Management's understanding of the value of this feedback. This "manual" can become an incredible tool for team building and engagement of the sales force -- and the customers! What fun you are going to have! Dori Green ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com