Try unplugging the expander, and see if that changes anything. Expect that Tivo might want you to send in the whole unit, or perhaps just the drive, before they will send you the replacement. Or, expect you to pay for the part first, then refund the money after they determine if the hard drive was indeed the problem.
Glen ----- Original Message ----- From: "Jay Abraham" <[EMAIL PROTECTED]> To: <[email protected]> Cc: "valdese1200" <[EMAIL PROTECTED]> Sent: Thursday, November 13, 2008 4:14 PM Subject: [TiVo Central] Re: Tivo pixelating > Hi Tom > > I had Comcast come out to look at but they couldn't find anything > wrong. I then posted to the list on Nov 10th on what I thought was a > different problem. The Tivo was freezing and rebooting. I didn't > get any suggestions from people on that but on some Tivo Forums they > suggest it is a symptom of a hard drive failing and that the > pixelation that I was seeing earlier on might have been due to the > hard drive failing as well. > > I haven't had a chance to call Tivo and troubleshoot the problem with > them. I'm past the 90 day warranty but still in the 1 year parts > warranty so I'm assuming they will send a new drive out which I will > have to install. It's going to be a pain because I have a lot of > recorded shows and a lot of automatic recordings in Season Pass that > I will have to recreate. > > One additional complication for me is that I bought the DVR expander > as well so I'm not sure which hard drive is failing - the one in the > Tivo HD or in the DVR expander. > > Jay > On Nov 13, 2008, at 3:03 PM, valdese1200 wrote: > >> Jay, >> >> I am having the same pixelation problem you described on the tivo >> list on October 10th. >> I'm using a Tivo HD with digital service from Cox >> I've gone from 2 cable cards to the multiple card with same >> results. Now I'm using a cable >> box with a splitter to the Tivo. I still use the Tivo to watch >> channels that do not have the >> problem (most of my low-end channels). >> Just like in your experience the problem is intermittent and >> usually lasts for a short time, but >> not always. >> Cox says it is a Tivo problem and Tivo says it's a Cox problem. >> I would really like to get rid of the cable box, both because I >> don't like the extra expense and >> because I much prefer the Tivo operating system. >> Have you had any success solving this problem? >> Tom Garrou >> Virginia Beach >> > > > ------------------------------------ > > Yahoo! Groups Links > > >
