> At one point they actually blamed my TV and had me have the electric 
> company
> come out and send them a report that the power in my house was fine.

Not that it matters now, but any time there are concerns about the electric 
it's a good idea to use a UPS.  That way the power to the devices is known 
to be stable, taking that excuse out of their arguments.

As distribution goes digital more customers are going to start noticing the 
underlying problems.  In the past a bit of static or ghosting was annoying 
but not usually enough for customers to complain.  But even a few bits of 
pixelization and audio drop-outs are much more noticeable.  Call and 
complain when you see them.  Make the noise (squeaky wheel and all that).

-Bill Kearney 

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