Hey, Stephen Hahn wrote: > * Glynn Foster <[EMAIL PROTECTED]> [2007-10-23 21:11]: >> Hey, >> >> Stephen Hahn wrote: >>> Although I understand the interest, this thread is not about b.o.o. >>> visibility/errors in visibility. It's about mapping the current bug >>> categorization to the abstractions presented by the current DTS >>> candidate in the sandbox, presumably by starting off with a check that >>> the current approach to categorization is sane. >> FWIW, in JDS land we specifically did a complete triage of our current >> BT products, cats and sub-cats with the aim to make filing bugs as >> easy as possible (and also out onto b.o.o). I'd love to see that focus >> on the user experience as we figure out the categorization for >> bugzilla. > > <hopeful>Was there a set of notes or other document that explains the > changes made?</hopeful>
Unfortunately most of the email discussion I had is lost, but I have a pointer to the conversion map that we came up with - http://www.gnome.org/~gman/bug-conversion.html Prior to this our bugs were in a mess, with no clear consistency across the various products (we also had JDS on Linux to deal with too). We found by a quick search that o Most sub-cats weren't getting used at all, and were too fine grained and assumed too much knowledge from the average bug submitter o Individual maintainers were having to review too many sub-cats when essentially they were the same component o Bugs were constantly getting logged into either the first or last sub-cat because the list was too long o No clear consistency for common sub-cats eg. accessibility, localization What we came up with was the best compromise from a whole bunch of people and may not have been the ideal solution. Obviously JDS is somewhat of an exception with an upstream bug database. Being able to walk the line between providing a usable set of categorization and allowing developers to accurately track their own areas is probably harder than it looks - I'd still probably err on the side of usability, though others may disagree. Glynn _______________________________________________ tools-discuss mailing list tools-discuss@opensolaris.org
