Hi Alberto, thanks for taking time to look into this matter.
1) Done, see attached screenshots, I took them with my original language settings in german and changed to english and took them again Regardless of the app I am trying to install the box at the top is always empty. I did also try to press "deny" (could have been the buttons mixed up) without success. 2) Yes I do have an UbuntuOne account set up and registered within system settings I did that in order to get app updates after OTA 13. Ohterwise I had to enter the credentials every time I was checking for updates. That was a bit anoying ;-) . 3) That was already done before trying to install apps, see 2). If you need anything else please let me know, I will try to provide wit. ** Attachment added: "screenshots as requested, see comment no. 3" https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+attachment/4791625/+files/bugreport%201649419.zip -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntu-system-settings- online-accounts in Ubuntu. https://bugs.launchpad.net/bugs/1649419 Title: unable to install apps from ubuntu store Status in ubuntu-system-settings-online-accounts package in Ubuntu: Incomplete Bug description: Since OTA 13 I am not able to install ANY app from the ubuntu store on my BQ E5. I do click on install, then I am asked to confirm access to my UbuntuOne account and thats it, back to the install page. I tried several apps with the same negative result. I do have over 4GB free space, so that should not cause trouble. The phone has been rebooted a couple of times i.e. to upgrade to OTA 14. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp