Hi Alberto,

it took some playing around, because I have never before used the
phablet-shell. But I did get something out of it in the end. ;-) I had
to copy/paste the content of the terminal, because I could not find the
oa.log file. Well, I did just unplug the phone to stop logging not
knowing any better. Hopefully there is still something useful in there
for you!

I did not get past the point where I had to press "install" in the store. When 
I hit that button nothing happend on the phone but text appeared in the 
terminal (as attached).
When pressing "install" again, it would only give me that error message wich 
you can see at the bottom three times.

Do you think it might be worth trying to delete the UbuntuOne account?

I do hope that does help at least a little bit.
If you need anything else please let me know.
I will try my best and I do not mind learning something new. :-)

** Attachment added: "content of terminal"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+attachment/4792977/+files/oa.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to ubuntu-system-settings-
online-accounts in Ubuntu.
https://bugs.launchpad.net/bugs/1649419

Title:
  unable to install apps from ubuntu store

Status in ubuntu-system-settings-online-accounts package in Ubuntu:
  Incomplete

Bug description:
  Since OTA 13 I am not able to install ANY app from the ubuntu store on my BQ 
E5.
  I do click on install, then I am asked to confirm access to my UbuntuOne 
account and thats it, back to the install page.
  I tried several apps with the same negative result.
  I do have over 4GB free space, so that should not cause trouble.
  The phone has been rebooted a couple of times i.e. to upgrade to OTA 14.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings-online-accounts/+bug/1649419/+subscriptions

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