I'm new to LST as my last two threads show. Setting up the LST was a nightmare of frustration & repeated attempts to get it to do what was wanted plus workrounds I discovered to make it do simple things the software won't. Just the simple stuff, no clever plugins or w.h.y.
(Here, I must thank Pete_W at Hi-Fi Critic forum, garymc at Logitech forum and one or two others for their unstinting assistance.) However, I don't suppose the nightmare is over for a minute: I still haven't tried unplugging the thing and taking it to another room/system nor USB/SD. My point is that, as a one time IT professional and having designed (what I have been told is) one of the world's most sophisticated incoming money handling systems for a bn UK pnds company, I'm not daft and have some quite strong views on the user experience of LST and why it is a FAIL. One of the requirements of good retail consumer product design is that it is easy and intuitive to use (PnP if you like). LST is the antithesis. The software is the problem (by all accounts, including mine, sonics are excellent for the price). Logitech appear to have sunk development funding into hardware (good) at the expense of useability (bad). Frankly, it is not acceptable in today's market to unleash on the public a product whose software interface is close to unuseable (one forum member actually said if you're not into programming buy a SONOS instead!). The software appears to have been built without a detailed design or any concern for the (average!) human interface. An analogy is asking a brick layer to build you a house but with no architect's plan or owner contact - it can't be done. If one of my staff had brought the LST to me as a finished product (s)he would've been sent back to the drawing board. So, my question is - why isn't there a comprehensive manual describing, from first principles, how to set up LST and then, in more detail, ALL of the more sophisticated stuff e,g. 3rd party plugins? OK, I know folks here will quote "open source" at me but the average buyer isn't a code developer and shouldn't need, as I did, to resort to thinking and acting like a programmer again. BTW, I ran an open source based forum for many years and had no trouble (given my background) but most of the people I know wouldn't have a clue as to what to do, which is my point. Rant over until the next time something goes wrong or Logitech issue a proper manual - competitors can build perfect, sophisticated but simple to use, software and issue comprehensive manuals so come on Logitech! ------------------------------------------------------------------------ Mardler's Profile: http://forums.slimdevices.com/member.php?userid=56487 View this thread: http://forums.slimdevices.com/showthread.php?t=95586 _______________________________________________ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
