20130823 Outline of Logitech Media Server/Touch Problem My problem: Sqeezebox Touch is able to communicate with the wireless router but is not able to connect with the network or squeezebox.com. Therefore I cannot play my music. I have turned off the Firewall (run by Norton Internet Security) for testing and it makes no difference. I also turned off all Norton Internet Security protection and it made no difference. The Windows Firewall is off in that it says it is being managed by Norton. I know almost nothing about computers so this is particularly difficult for me.
Operating System: Windows 7 64 bit Ethernet Adapter Local Area Network: IPv4 Address: 192.168.1.2 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 The local network is used to connect my main computer to the internet (via the Linksys wireless router, as described below) and another old computer in another room (used rarely). Player: Squeezebox Touch Touch Connection: Wireless, using Linksys WRG 54G, ver. 6. The router is a 2.4 GHz G type. It is set to Automatic Configuration DHCP. The router website correctly sees the Local IP Address. The starting IP Address for the DHCP server is 192.168.100. Squeezebox Touch is able to find and communicate with the router. Computer Connection: The computer (I am using my all-purpose computer) is connection via one of the Ethernet ports on the back of the router. Other information: The internet connection is into the Linksys wireless router. Another router (actually two of them) used for my VOIP Vonage telephone system is connected to one of the ports of the Linksys router. Since the setup has worked in the past I do not think that the Vonage setup is affecting the inability of the Touch to communicate with mysqeezebox.com. In View Network Computers and Devices in Control Panel Logitech Media Server (Music Library) is shown as a Media Device (together with my computer). The Linksys wireless router (WRT54G) is shown under Network Infrastructure. History: This disconnection problem happens periodically. It usually corrects itself in a day or two but this time it did not. In any event such undependability is unacceptable so I need to figure out what is causing the problem and fix it. Logitech Media Server Information: Version: 7.7.3 Logitech Media Server IP Address: 192.168.1.2 Server HTTP Port Number: 9000 OK Server Port 3483 (slimproto): OK server Port 9090 (CLI): OK Operating System: Windows 7 Platform Architecture: 8664 Perl Version: 5.14.1 MSWin32-x86-multi-thread Database Version: DBD::SQLite 1.34_01 (sqlite 3.7.7.1) Mysqueezebox Information: mysqueezebox.com Server IP Address: 50.17.234.107 Ping: OK Port 3483 (slimproto): OK Port 9000: (HTTP): OK Squeezebox Touch Wireless Information: IP Address: 192.168.15.2 (should this be 192.168.1.x?) IP Subnet: 255.255.255.0 DNS Server: 192.168.15.1 (should this be 192.168.1.x?) I understand that mysqueezebox.com should obtain its IP address from the IP provider via the settings made for the wireless router. As mentioned above the starting IP Address for the DHCP server is 192.168.100. None of the devices is using an IP address that is anything like that. I am not sure I understand how this is supposed to work but it seems to me that might indicate a problem. I suspect that that statement may be pretty humorous to those who understand this stuff. I hope that I have provided the information needed to advise me but not so much that is is burdensome. I will appreciate any help you are able to provide. Thanks in advance. ------------------------------------------------------------------------ jdt7385's Profile: http://forums.slimdevices.com/member.php?userid=56306 View this thread: http://forums.slimdevices.com/showthread.php?t=99456
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